Choose Well - Choose WWL
Job overview
An opportunity has arisen for an exceptional individual to join the forward thinking dedicated team of Triage Nurses within the GPOOH team.
If you possess excellent skills, you must possess Clinical Triage Knowledge, you are highly motivated, flexible, have a passion for and want to make a real difference to the quality of patient care and can rise to the challenge of becoming an effective member of a small but established team, then we would be very keen to hear from you. You must possess Clinical Triage Knowledge.
For further information or to arrange an informal visit, please contact Vicky Barber, Clinical Manger, GPOOH Wrightington, Wigan and Leigh NHS Foundation Trust, Telephone 07553710639.
*Applicants who have already received feedback that they are unsuitable for the position need not apply - unless they have taken steps to strengthen their application to demonstrate and evidence how you meet the essential criteria since that decision. *
Main duties of the job
To perform accurate telephone assessment required by clients accessing the service, via the 111 service.
Making autonomous clinical decisions to ensure best practice for all Patient care.
Using the most appropriate pathway of care based on information received, and the utilising of existing skills, knowledge, experience, training and evidence based guidelines.
To ensure that patients accessing the service receive a high quality care that is appropriate to their needs and is delivered in a timely and proactive manner.
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
On-Call
Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.
Detailed job description and main responsibilities
Planning and Organisational Duties
Clinical Responsibilities
Communications and Key Working Relationships
Professional Responsibilities:
Management Responsibilities:
Communication and working relationships
Responsibility for Finance
Responsibility for Human Resources
Adhere to all Trust policies and maintenance procedures that pertain to areas of practice.
Responsibility for Health & Safety
Compliance with the Health & Safety at Work Act 1974 – the post holder
Responsibility for Teaching
Work Circumstances & on-call
Standard Duties & Responsibilities
The Trust operates a No Smoking Policy.
All Wrightington Wigan and Leigh NHS Foundation Trust staff employed within Clinical Environments and have contact with children, vulnerable adults; service users and their families must familiarise themselves, be aware of their responsibilities and adhere to Local Safeguarding Children’s Board, Local Safeguarding Adult Board and WWL Procedures for Safeguarding and Protecting Children which are available on the Trust Policy Library.
In accordance with Part 7 of the Immigration Act 2016, employees who are required to interact regularly with the public, both face to face, and by telephone, are required to be able to speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation.
Compliance with the Data Protection Act 1998 and Information Governance – the postholder is not entitled to use for their own benefit or gain, or to divulge to any persons, firm or other organisation whatsoever, any confidential information belonging to the Trust or relating to the Trust’s affairs or dealings which may come to their knowledge during employment.
The candidate is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Compliance with the Health & Social Care Act 2008 – Code of Practice on the Prevention and Control of Infections and related guidance – the post holder is required to fulfil a proactive role towards the reduction and management of healthcare related infection in all of their actions. This entails compliance with Trust Infection Prevention and Control policy and related Standard Operating Procedure (SOP’s); along with risk assessment of all situations; as staff have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Staff must be fully compliant with Trust Infection prevention and Control eLearning policy.
All applicants to any post within the Trust are required to declare any involvement either directly or indirectly with any firm, company, relevant person or organisation which has any interest with the Trust, the services provided by the Trust or any element of patient care. Failure to do so may result in an employment application being rejected, or if it is discovered after appointment the omission of such information could lead to dismissal. This includes any form of private practice relating to medical care.
Compliance with Trust Policies and Procedures including the Code of Conduct.
Compliance with Standing Financial Instructions (SFIs) – The SFI’s identify the financial responsibilities which apply to everyone working for the Foundation Trust and its constituent organisations including trading units. Failure to comply with Standing Financial Instructions can in certain circumstances be regarded as a disciplinary matter that could result in dismissal. Compliance with the SFIs is monitored by the Finance Department and post holders are therefore required to understand their responsibilities outlined within this document and ensure compliance with its instructions.
Responsibility for all records (including patient health, financial, personal and administrative) that they gather or use as part of their work within the trust. The records may be paper, electronic, microfiche, audio or videotapes, x-ray images.
Any other duties appropriate to the grade. The range of duties and responsibilities outlined above are indicative only and are intended to give a broad flavour of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the post holder.
Person specification
Qualifications
Essential criteria
Desirable criteria
Experience
Essential criteria
Desirable criteria
Skills
Essential criteria
Desirable criteria
Knowledge
Essential criteria
Desirable criteria
Additional
Essential criteria