Job Description
Group & Education Sales Manager – Nimax Theatres
Job title: Group & Education Sales Manager
Business unit: Ticketing
Responsible to: Head of Ticketing
Key internal contacts: Commercial Director, Marketing Managers
Key external contacts: Hospitality, Group Organisers and Education Establishments
About Nimax Theatres
Owned by Nica Burns and Max Weitzenhoffer, the Nimax Group is a successful and proactive organisation that owns and operates six theatres in the heart of London’s West End – the Apollo, Duchess, Garrick, Lyric, Palace and Vaudeville. Our hit shows pre-COVID lockdown included Harry Potter and the Cursed Child; Everybody’s Talking about Jamie; City of Angels; Thriller Live; The Play that Goes Wrong and Magic Goes Wrong.
Our theatres currently have a combined nightly capacity of 5,000 seats and, in addition to hosting some of the UK’s most critically acclaimed and successful shows, present a busy and varied programme of comedy, concerts and children’s theatre.
About this role
To provide a first class booking service for Nimax Theatre patrons requiring group and education bookings. Maintaining relationships with current customers and pro-actively expanding the client base.
Key duties and responsibilities
- Provide a professional service, liaising and building relationships with group bookers, including individual group organisers, education establishments and tour operators
- Answer calls from group bookers, assisting with reservations and payments
- Work with the Marketing Team on building pro-active Group Sales
- Represent Nimax Theatres Groups at industry fayres
- Distribute educational resources for educational groups
- Organise educational workshops for groups, liaising with internal and external providers as required
- Attend in house and externally organised training sessions as required by the Company
- Exercise total confidentiality, discretion and integrity regarding information acquired as a result of the position held
- All other duties as required
General
- To be responsible for identifying and undertaking training and development as required to meet business needs.
- To always act in the best interests of Nimax Theatres Limited and in line with all company policies.
- To undertake any other duty commensurate with the level of the post as may be required by the Line Manager.
Person specification
- Solid, demonstrable experience in group travel/hospitality
- IT competence; experience of using Microsoft Word, Excel and Outlook
- Knowledge/use of venue ticketing systems i.e. Nliven, ENTA,
- Time management skills and experience of working under pressure and to deadlines
Conditions:
Contract: 40 hours, Monday to Friday 10am-6pm
Place of work: Head Office, Lumley Court
Probation: A probationary period will apply to this post. Probation and notice terms will be advised at point of formal offer.
Nimax Theatres Limited is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for employees, job applicants and customers alike. We actively encourage job applications from all backgrounds.
To apply please send your CV and a cover letter outlining why you feel your experience is suitable for the role. The deadline for applications is midday 17 May 2021.
We reserve the right to close the application process early if we receive a very high number of applicants so interested candidates should please apply asap. If you have not heard from us within 14 days of the deadline please assume you have not been successful on this occasion.
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