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Job Description
Reporting to: Global Account Sales Director
Location: London
Overview of position
We are looking to recruit for a position within our Account Management team for the role of Group Sales Co-ordinator based out of Clayton Hotel Chiswick. This is an exciting and varied role which requires an energetic and motivated individual with a background in sales administrative ideally with hospitality experience. Attention to detail, adaptability, working to deadlines and consumer focussed approach are required. The environment is fast paced and for the appropriate candidate an excellent opportunity exists to develop within this role.
Key Duties & Objectives
- Work with the Group Account Management team on activity within relevant market segments primarily of global corporate, meetings & conferencing to provide administrative support
- Assist as a professional and efficient liaison between clients and the Account Management team in client communications, preparing quotations and client relationships
- RFP Systems Support as needed for managing RFP’s, system utilisation, content building and rate loading management
- Act as a point of contact for customer support, addressing inquiries, resolving issues, and providing information on products or services
- Facilitate communication within the team through co-ordination and collaboration to ensure smooth approach at all times
- Attend Group Sales meetings as required
- To carry out any other duties as reasonably required from Account Management team or Group Sales team
Skills & Experience Required
- 1 years’ directly related sales administrative experience
- Motivation and positive attitude
- Consumer focussed & relationship building
- Good co-ordination skills and attention to detail
- Highly organised, strong team player and ability to work in fast paced environment
- Excellent computer skills to include Word, Excel, Powerpoint and other business applications
Why work for us?
- Dalata Hotel Group are the most successful and largest hotel group in Ireland, and now have a growing presence in the UK and Continental Europe. We operate the Clayton Hotel & Maldron Hotel brands alongside a number of partner hotels, and our portfolio consists of over 50, primarily 4-star hotels situated in city-centre locations.
- Our people drive our success, reflect our culture, and create our customer experience. They are a fundamental element in Dalata’s strategy and a key asset in the continuing success of the group. With that in mind we have a huge focus on Diversity & Inclusion, we recently reached gender balance on the board, whereby the majority is female. This along with our new group-wide policy on D&I shows our continued commitment to ensuring fairness and opportunity for all.
Another example of our people first culture is our commitment to training and developing our people is a key priority. The Dalata Academy allows all employees to avail of training & development and shows that investing in the support and development of our people ensures we have the pipeline of talent to meet our growth strategy and sustain our culture.