Job Description
Leisure Facilities Assistant / Health Club Lifeguard who has experience of life guarding, excellent customer care skills and is a professional and strong team player is required for a well-established and prestigious private members club based in South West London.
For this role candidates MUST have a NPLQ (National Pool Lifeguard Qualification).
FULL TRAINING PROVIDED UPON JOINING AND ON AN ONGOING BASIS
SALARY: £26,020 per annum + Benefits
LOCATION: South West London candidates will ideally benefits from living in close proximity to the club
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 40 hours per week on a 7 day rota of varying shift times to include weekends and bank holidays
JOB OVERVIEW
We have a fantastic new job opportunity for a Leisure Facilities Assistant / Health Club Lifeguard who has experience of life guarding, excellent customer care skills and is a professional and strong team player.
Reporting to the Health Club Assistant Manager the Leisure Facilities Assistant / Health Club Lifeguard will be required to fulfil a variety of roles within the facility throughout the working day.
As the Leisure Facilities Assistant / Health Club Lifeguard you will have the opportunity to deliver great service and as such you must be professional at all times; have limitless enthusiasm; be flexible; willing to embrace change and challenges; and have a commitment to deliver excellent service to the membership.
Working as the Leisure Facilities Assistant / Health Club Lifeguard you will take pride in your place of work and always look at how the delivery of that service to members can be improved within the environment. You will assist in the efficient and effective daily running of the facility.
APPLY TODAY
If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.
DUTIES
Deliver a friendly welcome for all members and their guests upon entering the Health Club
Deal with enquires and take bookings and payments from members in person or over the phone
Assist all members who have queries complaints or require information, in a polite, friendly and helpful manner
Lifeguard the pool/s when required to do so
Assist and supervise members and their guests in their use of the facilities, ensuring their safety and wellbeing at all times
Be presentable at all times whilst at work
Ensure members, guests and staff, observe club rules and enforce them where necessary
Ensure daily checklist and emergency reference file forms are filled out in a timely manner
Carry out and record water quality tests to monitor bathing conditions
Monitor the delivery and collection of clean and used towels, in relation to the stock audit
Monitor retail stock levels twice daily
Maintain NPLQ qualification and attend and record monthly training sessions
Ensure all cashing ups are correct - shortfalls should be answered for
Set up and dismantle equipment as determined by the programme, in a proper and safe manner
Carry out regular routine inspections of pool area in order to ensure satisfactory operation and maintenance of safety standards
Adhere to all regulations and legislation relating to working with children
Administer first aid where suitably qualified, in accordance with Company procedures
Participate in the organisation, supervision and promotion of activities, achieving maximum usage levels for all sessions
Undertake any specific tasks relating to new initiatives, special events and special customer needs
Assist members with regard to lost property, use of equipment and provide general information regarding the facility
CANDIDATE REQUIREMENTS
Must Be NPLQ Qualified
Trustworthy and reliable
Experience of Life Guarding ideally in a similar environment
Experience in using booking management software is desirable but not essential
Ability to use your own initiative
Excellent customer care skills including respecting internal and external customers
Good knowledge of database and cashing up management
Excellent attention to detail
Smart appearance
Strong team player and good communicator
Excellent timekeeping
Safeguarding training available
Successful Enhanced DBS as part of recruitment
Benefits
Overtime paid 1.5x when working over contracted weekly hours
Salary review first quarter 2023
Meal whist on duty
Generous company pension after a qualifying period
Staff fund paid twice yearly after qualifying period (£450)
Use of Clubs facilities on working day following qualifying period
Free onsite parking
Death in Service of 4x Salary
Ongoing training and development
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P10241
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