Job Description
Job Ref: AM13219 Branch: Mercure Walton Hall Hotel & Spa Location: Mercure Walton Hall Hotel & Spa, Warwick Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 04/09/2024 Closing date: 18/10/2024 Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst on shift Sales incentives and initiative rewards Discounted / Free use of leisure facilities – “Hotel specific” Free Car Parking – “Hotel specific” Stays in our hotels at discounted prices or Even free stays in our hotels as one of our rewards & recognition incentives, Opportunities for your personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships – T&C’s apply Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Pension enrolment Does the below sound like you? Passionate, willingness to learn Able to demonstrate knowledge and ability Positive attitude and someone who makes our guests smile Genuinely friendly, caring and honest Enjoys working as part of a team Ambitious and hard working Good communication and excellent grooming standards Ability to work morning, afternoon/evening, and weekends Deliver exceptional customer experiences all the time Is the HR officer role for you for you, do you have you the skill set and experience to take on this role? then what’s stopping you??? Klarent Hospitality are recruiting for an HR Officer Klarent Hospitality operate 27 properties across the brands of DoubleTree by Hilton, Hilton, Hilton Garden Inn, Mercure, Ibis Styles, in various locations throughout the UK. The Company continues to have ambitious development and growth plans. As well as being rewarded with fantastic benefits, training and development, you'll be joining one of UK’s Top Branded Hotels to Work in Hospitality! We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. The role As HR Officer, you’ll become part of our HR team supporting 2 well known branded hotels based within the Midlands area. We’re a friendly, fun, caring and passionate bunch; driven by doing things differently. We’re engaged and energetic and we care about creating Hotels where people love to come to work. A little more … All things HR Administration. It’ll be varied as you’ll receive queries and support all on on-boarding, uniform, booking training, HR systems – plus much, much more! Providing support to our managers by answering HR-related questions You’ll be supporting, inductions training, assist ensuring our new team members get off to a great (and compliant!) start Succession planning and manging - Support the HOD’s and management, job reviews, probation and annual appraisals, leavers processing, job changes etc Managing training administration via our e-learning platform Ensuring our systems are working effectively, everyone has the right access, and any issues are rectified quickly. You’ll also keep up to date, on all our systems, ensuring we effectively implement changes that will benefit us collating, reviewing, and sharing recommendations from data – this may be reports required by our operational or central teams or because you’re spot-checking one of our People systems (because of course, you’ll be looking for ways to improve, again!). What'll make you a great fit for us? A proven administrator within a fast-paced environment, where you’ve juggled a varied workload You know the right tool or system to simplify every task Process driven with the ability to seek out and implement improvements Impeccable verbal and written communication skills as well as being a great relationship builder who can liaise with departmental HOD’s and management at all levels A self-starter – if you don’t know the answer, you’ll find it. Quickly become the person that everyone comes to when they need an answer! Klarent Hospitality has established itself as a respected, success and evolving dynamic management company, known for having highly engaged teams, delivering great levels of hospitality. Set on 26 hectares of grounds, this resort style hotel with a 1500s annexe is 8 miles from Shakespeare's Birthplace and 11 miles from the iconic cars at the British Motor Museum. The informal rooms have a modern vibe and feature Wi-Fi, TVs, and tea and coffeemaking facilities. Refined suites in the annexe add Nespresso machines, sitting areas and 4-poster beds. The 1- and 2-bedroom apartments offer kitchens, dining areas, and living rooms with sofabeds. Room service is available. Amenities consist of 2 chic restaurants, 2 bars and a gym, plus a heated indoor pool. Massage service is available.