Job Description
Human Resources Assistant Manager / Supervisor / Specialist
Direct Report to: Finance Director
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Dotted-line Report to: CHRO (HQ)
Objectives
This role of the fulfills HR function also facilitates various administrative functions, including recruitment, onboarding, employee records management, and HR-related inquiries. This role plays a crucial part in ensuring the smooth operation of HR and administrative processes.
Responsibilities
Payroll
* Correctly record and monitor all employee holiday requests on the HR system.
* Check the voicemail for employee absences daily.
* Collect, calculate, and input data to maintain and update payroll information.
* Compile summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages and report on these.
HRM
* Research compensation standards set by industry and governing bodies to update salary structures and administer employee benefits.
* Handle employee requests regarding human resources issues, rules, and regulations.
* Ensure all employee information is complete and up to date. Maintain and update records, files, and documents while ensuring confidentiality and data integrity.
* Ensure compliance with relevant employment laws and regulations and assist in maintaining and updating the employee handbook.
* Provide support and draft letters for disciplinary and investigatory meetings.
* Control all access fobs for the site, including the face recognition interface.
* Collaborate with supervisors or management on employee separations, including conducting analysis and recommending improvements to address retention and engagement.
* Oversee exit interviews and procedures.
* Maintain accurate records, prepare reports, and ensure compliance with all applicable employment laws, regulations, and internal policies.
* Support international workers, including visas, housing, logistics, etc.
Recruitment
* Collaborate with the production director/manager and local supervisor to ensure headcount requirements are met.
* Post job openings online, shortlist candidates, and schedule job interviews.
* Create recruitment plans, interview schedules, and evaluation standards in accordance with HR methodologies and labor laws.
* Prepare job offers, contracts, job descriptions, and associated documentation.
* Gather, verify, file, and update job descriptions for all positions.
Employee Relations
* Develop and implement initiatives to enhance employee engagement, satisfaction, and morale.
* Collaborate with teams to promote a positive work culture, diversity and inclusion, and employee well-being.
* Facilitate effective communication channels between management and employees, ensuring open lines of communication, disseminating important information, and addressing employee concerns or questions.
* Support special projects, events, or initiatives as assigned. Collaborate with team members to ensure smooth workflow and task completion within deadlines.
* Provide quotes for noise assessments, healthcare, and other needs as required.
Human Resources Development
* Coordinate orientation and training sessions for new employees.
* Assist with managing training and development programs across the business and delegating tasks to responsible HR employees.
* Help identify training needs and book training as requested.
Performance Management System
* Assist in monitoring and obtaining feedback on KPIs along with record-keeping.
* Track and report Key Performance Indicators for every employee and team.
* Review performance management reviews per department to present to the Finance Director.
Administration
* Monitor office and canteen supplies, cleaning products, production labels, workwear, safety boots, etc., and place orders as needed. Maintain inventory records, reconcile invoices, and coordinate equipment maintenance or repairs.
* Maintain and order office supplies as needed.
* Arrange travel itineraries, including flights, accommodations, and transportation, for company personnel.
* Process travel expenses, maintain records, and ensure adherence to travel policies.
Others
* Stay up to date on relevant industry trends and employment legislation to ensure organizational compliance.
* Provide HR support to the Finance Director.
* Provide regular departmental feedback to the Finance Director and CHRO regarding HR duties and activities.
* Perform other appropriate duties as assigned by management.
Reporting
* Generate weekly reports on HR matters such as absence, attendance, disciplinary actions, and grievances, ensuring completion of return-to-work processes.
* Produce the weekly HR report for the sales and operations meeting.
* Act as secretary for note-taking in all HR meetings with HQ.
* Represent HR at weekly health and safety meetings.
* Conduct monthly headcount trend analysis per department.
* Perform other appropriate duties as assigned by management.
Qualifications
* Bachelor's degree in human resources, Business Administration, or a related field.
* At least 3 to 6 years of experience in all-round HR functions in a global organization.
* 5 or more years of experience in a supervisor or assistant manager role.
* Excellent organizational and multitasking skills.
* Excellent interpersonal, written, and oral communication skills with the ability to assist with problem-solving.
* Ability to work independently and collaboratively.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
* Ability to maintain confidentiality and handle sensitive information with discretion.
* Strong attention to detail and accuracy in data entry and record-keeping.
* Excellent reporting skills and document management.
* Administration experience with exposure to handling queries, problem-solving, and ad hoc projects.
* Knowledge of the local housing market and contacts is a plus.