Job Description
HR Coordinator
Basingstoke office based
£27,000
Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 60k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.
The HR Coordinator must always maintain the highest level of confidentiality due to the sensitive nature of the role and is intrinsic to the smooth running of Human Resources administration services, providing accurate and timely end to end employee lifecycle support. The role ensures that the Human Resources Information system (Bamboo) contains 100% accurate data at all times and is updated and audited regularly. In addition, the role undertakes new hire checks and collates legally required documentation.
Job Responsibilities:
- Supports the business with end-to-end employee lifecycle administration, including the processing of right to work and criminal records checks.
- Responsible for supporting the HR Officer with the collation of important monthly Operational Business Review meeting reports.
- Ensuring that company documentation is being completed correctly and managing corrections.
- Full knowledge of company policies to be able to respond to queries knowledgably and accurately.
- Ensure that documentation is completed correctly and chasing for documents outstanding.
- Responsible for the accurate maintenance of the employee personnel files.
- Supports the HR Officer and HR Advisor with payroll and employee benefits administration.
- Main point of contact for the HR platform (Bamboo HR) and ongoing administration of the employee database.
- Reviews and responds to emails received into the ‘HR Inbox’, researching and escalating where appropriate.
- Arranges system access and cut off for new hires and leavers and raises Leaver Forms for action by the IT department.
- Provides systems reports to the HRBP and the Head of HR.
- Looks for opportunities for continuous improvement within own area of responsibility.
- Supports general administrative requests for wider HR team, including support for new systems implementation and ongoing projects.
- Files the back to work and exit interview documentation into relevant personnel files and alerts HR Officer and HRBP of any matters that may escalate.
- Maintenance/updating of HR Operations Manual for own areas of responsibility which details all HR operational procedures.
Knowledge, Skills, Experience and Qualifications:
- Has enthusiasm and drive and strives to always deliver an excellent standard of service.
- Strong IT and MS Office skills, including PowerPoint, Excel and other HRIS systems.
- Manages the new starter onboarding process (arranging re hire documentation/contracts, HR induction, employment screening and right to work checks.
- Ability to manage and prioritise a busy and varied workload.
- Able to manage own time effectively and has excellent organizational skills.
- Is confident to deal with employees across a range of queries and knows when it is appropriate to escalate a matter.
- Possesses excellent customer and interpersonal skills and able to remain calm at all times.
- Excellent attention to detail.
- Ability to quickly build strong relationships with internal and external stakeholders.
- Supports the Talent Advisor with collation and updating of open and closed vacancies. always ensuring alignment.
- Ad hoc duties that align to the skill level of the HR Coordinator.