Job Description
About Us
Fonthill House is a luxury 64 bedroom care home located in St Albans, Hertfordshire. We have a 10-year history of delivering outstanding care and now employ over 200 members of staff.
We are looking for a highly self-motivated individual to become our first in-house manager of Human Resources. Having grown organically, HR has traditionally been done on an as-needed basis. We are now looking to standardize and streamline our recruitment & staff management processes. The new HR manager, and their assistant, will be responsible for everything from recruitment, through to staff management, training & development, and overseeing time & attendance. Based from Fonthill House in St Albans, they will be working alongside the Registered Manager & Clinical team to ensure the safe and effective staffing of the home.
Key Responsibilities
- Develop close working relationships, building trust and credibility, through the delivery of expert HR advice to ensure the safe running of the Home.
- Assist and develop managers by guiding them through HR processes, including recruitment, absence management, negotiations, grievances, and case management, and supporting challenging discussions.
- Manage the employee life cycle, end-to-end, across all HR processes.
- Advise, influence and challenge team leaders & line managers to ensure the best possible outcome in all employee matters.
- Provide coaching and mentoring to line managers, to help them to improve management capability and enable them to self-serve.
- Stay on top of developments in employment legislation and human resources, sharing knowledge to ensure continuous improvement, especially in the care sector.
- Work with the wider HR community on HR initiatives: training and development, policy review/redesign, onboarding and wellbeing programmes.
- Ensure compliance with regulation of employment in care, including DBS, VISA & ID checks.
Person Specification
CIPD Level 5 minimum (desirable).
Bachelor’s Degree in Human Resource Management/Business Management or similar.
Demonstrable experience of managing complex employee relations cases, including absence management (including long-term sickness), grievances, disciplinary hearings, and appeals.
Previous experience working with external Occupation Health partners (preferable).
Background working in the care sector (preferable).
Experience with HR management & ATS solutions (preferable).
Experience with overseas sponsorship (preferable).