Human Resources Program Manager Job In London

This client is a top 5 tech giant and one of the world's most popular search engines.

This is a hybrid role, so you will split your time between home office and the clients offices in central London. On-site you will be able to access their amazing facilities and quirky working spaces, as well as free breakfast/ lunch/ dinner, on-site gyms, outdoor spaces and roof gardens, wellness rooms and sleep pods.

Program Manager, Medical/ Disability Accommodations

Location: London

Length: until mid-April 2025

Rate: £34.62 p/a PAYE (Approx. £72K per annum)

Hours: 9am – 6pm

In this role you will be the EMEA SME for accommodations and adjustments for internal employees, ensuring that this client are able to support their employees in the best way possible. You will be focused on the strategy, program management and policies, and providing guidance to HRBP's and other internal stakeholders.

HR Program Management experience is preferred, and experience with OH or return to work would be highly desirable.

Job description:

• Deliver full pieces of program plans, timelines, and tracking documents of moderate to high complexity and scope that are integrated into overarching program management objectives, with minimal assistance.
• Develop and curate project, program, and portfolio management methodologies from best practices, processes, and tools.
• Plan and execute prioritized program work including selecting appropriate methods to most effectively achieve program objectives.
• Independently identify and recommend creative ways to improve on solutions to defined problems via selection of better methods/tools.
• Address commonly escalated issues or triage when required, in a timely manner.
• Anticipate challenges through evaluation and analysis of data and business needs.
• Work within one or more teams to communicate knowledge related to a broad set of tasks.
• Understand and identify key stakeholders and what is needed from them to drive programs forward.
• Influence stakeholders at varying levels, including senior leaders when building networks and contribute to cross-team collaboration.
• Coordinate timelines, goals, and objectives for assigned component(s) of a program.

Core Responsibilities:

• Deliver effective, strategic communications directed toward a variety of stakeholder groups/audiences in order to share and solicit information depending on the need, with minimal guidance.
• After program implementation, collect feedback, ensure documentation is up to date, and facilitate discussions to follow up with cross-team stakeholders; propose and/or implement changes for continuous improvement with minimal guidance.
• Partner with and support cross-functional teams and stakeholders with minimal guidance.
• Support the development of strategic programs; act as an authority in the domain to facilitate the leadership team on making decisions to defined problems with multiple solutions to move product/program excellence forward.
• Establish key program metrics based on technical or program needs; manage cross-functional teams and drive action to ensure program success; develop, delegate, and lead corrective actions to address organizational challenges with minimal guidance.
• Identify, collect and track key metrics for program or project impact, including program/project participation and success with minimal guidance, leveraging metrics to drive results.
• Collaborate with team members and/or key stakeholders to understand or identify work problems and program goals, obtain prioritized deliverables, and discuss cross-team program impact.
• Identify cross team product and service experts, developing positive working relationships and leveraging their expertise on the supported product/service to support or drive efforts on product/service improvement; identify dependencies and make decisions to solve or avoid issues and mitigate risks; contribute to product/program excellence.
• Create project roadmaps with minimal guidance and use them to manage stakeholder expectations, as well as for communicating plans and coordinating resources.
• Develop or refine Objectives and Key Results (OKRs) across one or more programs. Monitor progress on OKRs with the organizational/executive leadership team.
• Establish and track process in collaboration with stakeholders, hold stakeholders/own teams accountable for following the established processes, identify cross-team sponsors and stakeholders and secure resources, ensure work alignment with compliance/privacy policies, identify opportunities for and implement process improvements (e.g., automating the process), and support or promote the adoption of processes.
• Draw interpretable insights from deep dives and data analysis, provide data-driven strategic recommendations that represent projects/programs from relevant business, product, and technical perspectives to stakeholders at a variety of levels.
• Establish and/or promote program vision and objectives; ensure program objectives are met or exceeded; present program vision and gain buy-in from executive sponsors and stakeholders with minimal guidance.
• Develop written documentation with minimal guidance that defines solution scope, solution design, task-level deliverables, milestones, and management processes to ensure stakeholder accountability.
• Complete full risk identification and risk assessment activities with minimal guidance as well as monitoring risk and recording its evolution and influence on project/program objectives.
• Manage expectations and maintain relationships with cross-team stakeholders to build rapport and credibility, plan, create, deliver content, and provide input to help stakeholders achieve project goals.

Skills/Experience/Education:

• Ability to understand stakeholder needs through dialogue before conducting analysis and making recommendations.
• Ability to analyze information, draw conclusions, generate alternatives and solutions, and evaluate outcomes. This includes the ability to use data to add value to business planning and strategies.
• Ability to set meeting agendas, understand the audience, set action items, and drive meetings to the desired outcome. This includes following up on action items and communicating decisions that result from meetings.
• Ability to anticipate, assess, and manage risk (e.g., operational, product, team health) by identifying or developing strategies to mitigate the risk or the negative effect of the risk.
• Ability to interact confidently, clearly and respectfully with others, especially senior leaders of the organization, to present/defend/clarify concerns or issues regarding an existing project, program or solution. This includes the ability to effectively address difficult questions, handle pushback from a high-level audience, and maintain a professional demeanor while engaging in difficult or sometimes high-pressure situations.
• Ability to influence and inspire an audience by crafting stories using data that elicit empathy or create buy-in

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