Job Description
Greycoat Lumleys are proud to be working exclusively with Escapade, which is a 5* hotel situated on the track at Silverstone. This is a pre-opening and opening and an incredible venue to be working with. They require passionate, motivated individuals, who love what they do and really want to be part of such an amazing opportunity. We are recruiting for a number of positions, and In-room Dining Servers are one of them! We are looking for a team of amazing in-room staff, who come from a 4* or 5* background. Additionally, you must have a passion for hospitality and 5* service, whilst performing your job to the highest level. This is a six month role at first, starting in May and is part of a pre-opening, so it's a super fun venture to be part of, but you must be resilient. As this site is rural, you must be a driver or have access to a car. There is no public transport nearby. Benefits:Working at an amazing venueBeing a part of a pre-opening never seen beforeTickets for the events and access to certain areasWorking with an incredible teamHuge opportunity for learning and developmentDuties:Addressing guest enquiries and special requests professionally and with consideration. Assisting guests with the set up of in-room dining orders, including arranging food and place settings. Ensuring guests receive the best in-room dining experience. Collaborating with the In-Room Dining Supervisor and kitchen staff to ensure a smooth service. Providing a high-level of customer service at all times. Maintaining a knowledge of the menu, ingredients and preparation methods to answer guest questions accurately. Assisting in maintaining an organised inventory of in-room dining supplies and replenishing when necessary. Receiving in-room dining orders from the kitchen and ensuring timely delivery to the guest rooms. Keeping the delivery vehicle clean and well-maintained. Complying with food safety standards, and consistently upholding them. You:Have a passion for hospitalityLove what you do and enjoy being guest-facing on the bar. Want to be part of something really excitingCome from a 4* or 5* backgroundHave high standards and don't compromise on qualityPossess a can-do attitude and get on well with othersAre excited for your future and could see yourself working somewhere like thisConsider yourself to be highly organised and discreet. Will provide dedicated personalised support to the guests. Have exceptional communication skills, attention to detail and the ability to anticipate and fulfil the unique needs of high-profile individuals. There will be further details on request. Details:Job number: 115511Salary: £14.62 per hourHours: 40 hours per week, based on a rota basisStart: May 2024 for 3 weeks of training