Job Description
Inbound Freight Admin - Logistics At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew. Purpose of the role: To provide direct administrative support to the Supply Chain Coordinator. The primary responsibility will be to assist in managing the delivery schedule, with a key focus on monitoring the department’s critical path and liaising with freight forwarder, suppliers and Head Office departments. Responsibilities: Supply Chain Tracking Daily interaction and management of freight forwarder ensuring continued focus on priorities Assist in maintaining the delivery schedule – Head Office deadlines and delivery dates Ensure that AX is correct and up to date with the 3rd party logistics tracking system (shipment and DC dates) Monitor the weekly Supply Chain Report (critical path) and communicate any potential risks/delays Shipment Bookings Ensure the smooth movement of stock from the Far East and Europe over to the UK warehouse Chase suppliers for bookings Work with freight forwarder to address booking queries Liaise with Technical, Merchandising & Product teams to ensure timely approval of shipment bookings: variance requests, date queries, shipment samples review Check delivery paperwork and ensure suppliers provide bills of lading in a timely manner to avoid demurrage charges Liaise with Landed suppliers to ensure timely booking of deliveries into the warehouse Delivery Liaise with 3rd party Warehouse Manager to plan weekly intake, manage changes and work through peaks Maintain Crew schedules to ensure key dates are not missed. Flag up issues well in advance where we have potential late delivery/payment issues and involve relevant parties as early as possible Research and document slipped deliveries and inform Head office departments Check delivery paperwork, investigate and report on discrepancies Understand Customs requirements for import and duty payment General Work very closely with senior management to ensure excellent logistical performance Support Logistics team when required, covering holidays Be influential in updating procedures within the team and suppliers Support with loading and unloading vehicles from the HO warehouse when necessary Skills and Experience: Essential: Strong levels of communication and interpersonal skills Good Microsoft Excel skills Excellent organisational skills Capable of working to tight deadlines Ability to prioritise and work well under pressure Dedicated and responsible approach to job role Ability to work both independently and within a small team Previous experience of working within a similar administrative role High degree of accuracy and attention to detail Desirable: Experience within import/logistics Strong understanding of retail environment An understanding of the principles of freight forwarding and critical path What we can offer you: Staff Discount (60%) Pension scheme Hybrid working (3 days in the office, 2 from home) Refer a Friend scheme Training and career development Supportive and rewarding culture