Job Description
Job DescriptionThe successful candidate will learn to be competent in multiple facets of our business including counter service, showroom sales, shipping/receiving and product replenishment to help accelerate our growth. Managing key customer accounts, creative problem-solving and exceeding expectations will be key to success in this role.Successful Inside Sales Representatives have continued their EMCO careers into various positions such as senior account management, technical sales, purchasing, operations and more.Phase 1 Warehouse Logistics: Learn the products we sell, how to efficiently warehouse and handle plumbing products, learn how they get from the vendor to the customer and understand all levels of sales support. This phase will consist of learning delivery routes, receiving and putting away stock.Phase 2 Consultant (Retail): Get involved in our customer service, counter sales, showroom sales, order management, inventory and pricing controls, credit management, financial statements, and much more.Phase 3 Consultant Project Management (B2B): Go from helping customers with various product and service issues to managing large-scale projects.Phase 4 Account Management: Learn how to find new business opportunities, sell our products, negotiate contracts, and build customer and vendor relationships. Drive customers to our showroom and develop a world class partner ship with designers, builders, and contractors.QualificationsCollege and/or University degreeA minimum of 2 years of experience with fast-paced customer service or counter salesOutstanding customer service and verbal communication skillsExcellent relationship building skills with customers, vendors, and teammatesAbility to learn and operate the applicable software system used to process ordersExperience working in a fast-paced environmentIntermediate math skills with a strong attention to detailAbility to learn how to operate material handling equipmentPossess a strong work ethic and a high standard of integrityAbility to work well independently and in a team settingAdditional InformationYou will need to be a self-starter, with an optimistic attitude. Enjoy working in team environments and have a similar desire for success. Our Core Values of Generous Listening, Fairness and Caring, Trust and Respect, Straight Talk, combined with our fun culture have given us strong growth and increased profits year over year. We want someone keen on joining and helping grow such an environment.