Job Description
Position: Account Manager – Insurance
Job Summary
Providing insurance services and support to clients. This requires a strong general insurance knowledge and awareness of issues facing the property sector.
Location – London – 4 days – Friday home working
Primary Job Duties & Responsibilities
As part of the account management team, you work with a mix of education establishments. The clients have a wide variety of risk issues, so a broad understanding of their likely risk exposures is required.
You will support the clients to ensure they receive the maximum benefit from their paid services.
You will work closely with all parts of the business to help ensure the high level of service required and, where appropriate, to promote the interests of the group by working with the other business areas.
You will handle all associated insurance programmes against clients, ensuring tasks are handled quickly and to a high standard and in accordance with the underwriting process, manual, any other internal guidelines and regulatory requirements.
You will attend annual review meetings with clients and also assist with claims meetings, to discuss claims related issues alongside the claims executive.
Prepare such documentation as is necessary to facilitate and record the meetings.
You will help ensure that the groups service providers deliver a market leading, cost effective service to both clients and the company by monitoring their performance, cost and quality.
You will work with associated entities in the sector to help enhance the profile of the group.
You will work as a team member providing such support as required by other members of the team and to fully participate in individual and shared project work.
You will assist the CEO as required with the preparation, analysis and presentation of data on clients, and related tasks.
You will contribute as required to all the groups publications including Newsletters, Technical Bulletins and corporate brochures.
Skills, Competencies and Experience
• Significant, practical insurance market experience of handling covering all aspects of property business.
• A strong technical background and expertise with a proven track record of managing key client accounts and mitigating risks and exposures.
• A good understanding of the legal principles applicable to insurance.
• A good understanding of the clients business issues and cover needs and expectations.
• Strong communication skills internally and externally.
• Ability to represent the company externally.
• First class customer focus and an ability to build collaborative relationships.
• Positive attitude and effective engagement skills.
• Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.