Job Description
Insurance Broker - Non Standard Technical Motor
Role: Insurance Broker - Non Standard Technical Motor
Location: Winchester
Salary: Good level of salary depending on experience
Reports To: Operations manager/Group Manager
Work Hours: Monday to Friday, 08.40 to 5pm - Saturdays 9am till Noon
Job Summary:
Working in a busy team mainly dealing with referrals and quotes for car and van insurance that are non-standard. Supporting the team with knowledge and obtaining quotes from our off screen insurer partners. Contacting client's with our best quotes and or referring results back to team members. Dealing with enquiries and generally providing a Can Do Attitude aiming to impress and please our clients. We work in a busy environment arranging and renewing policies and you will need to be used to working in such a fast pace.
Essential Skills:
- Good standard of education
- Good proven sales skills
- Good oral and written communication skills.
- Have patience, politeness and maintain professionalism working in a busy environment.
- Ability to multi-task and prioritise
- Ability to communicate with both clients and colleagues at all levels of seniority.
- Liaise effectively with other internal departments and external insurers.
- Confidence to deal with difficult situations and to know when appropriate, seek guidance from managers
- Good team working skills and ability to work with minimal supervision.
- Desire to gain full understanding of products and processes and complete CPD (continuous professional Development)
- Computers skills - Word Excel
- Understanding the Data Protection Act.
- Be able to empathise and show a caring attitude.
Main Duties and Responsibilities:
- Selling, advising and arranging personal lines insurance.
- Demonstrating a positive, enthusiastic attitude towards clients and recognising the importance of being a team player.
- Understanding client's needs and requirements and working to impress them with knowledge and helpful attitude.
- Providing client service in line with company policies and internal compliance.
- Understanding the scope of products we deal with representing over 30 different Insurers
- Being a point of contact for clients' needs and dealing with these requirements to successful outcomes.
- Maintaining a good level of personal smartness and presentation.
- To actively follow company policies & comply with Data protection
- Contacting client's for required information, payment and supporting documents to fulfil validation requirements
- Completing accurate records and computer files, diaries, journals and to the extent others can follow notes and history
- Attending staff meetings and training as required.
- Following instructions from managers and attending to jobs required
Desirable:
- Previous experience in the Car Insurance sector.
- Previous experience in Banking, Retail
- Understanding of cars.
- Call centre experience
- Ability to problem solve
- Good understanding of Maths and percentages
You can apply for a role stated below by sending an email to jobs@cityinsurance.co.uk clearly stating what role you are applying for and attaching your current CV and any other relevant information.
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Insurance
Car - 0345 017 9795 Van - 0345 017 9792 Motorbike - 0345 017 9795 Home - 0333 0151509 Let Property - 0333 0151508 Business - 0333 0151507 Travel - 0333 0151516
City Insurance Group
88-89 High St
Winchester
Hampshire
SO23 9AP
Tel: 01962 844848
E-Mail: info@cityinsurance.co.uk
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