Job Description
// Insurance Claims Handler // Cardiff // £21-26K // Hybrid //
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
Are you currently working in Insurance and looking for an opportunity to take your skills to a growing business with plenty of opportunity to progress?
Do you want to be part of a team that offers industry leading customer service?
I'm working with one of Cardiff's up and coming insurance providers and I want to speak with you today!
Key Responsibilities:
- Assessing indemnity and liability on claims
- Identification and referral of fraud indicators
- Pro-active case load management
- Negotiating settlement of claims
- Providing exceptional service to customers
- Adhere to the business’ risk and compliance procedures to ensure compliance with all regulatory and legislative requirements.
- Actively seek and provide input that may lead to improved operational processes within the claims area.
- Support the Claims Team Leader with day to day departmental activity.
- Ensure quality, service standards and productivity levels are maintained to a high standard and in line with the company’s expectations.
About You:
- Experience working in an insurance claims environment (preferable but not essential)
- Strong communicator with an ability to build relationships with customers, third parties and Hedgehog suppliers
- Ability to interpret data to identify trends to inform action
- Self-motivated & able to work within a team framework
Benefits:
- 33 days annual leave (25 days + 8 bank holidays)
- Nest Pension scheme
- Support professional training and qualifications, allowing employees to take control of their own careers
- Discounts on Central Cardiff NCP car parks
- Group social events
// Insurance Claims Handler // Cardiff // £21-26K // Hybrid //