Job Description
We are looking for a positive individual with a sales focus. Previous experience within the industry would be beneficial, however not a necessity.
A self-motivated individual with a bubbly personality working within the main sales and logistics office.
Provide internal sales and sales support from external BDMs. Help maintain the smooth operation of the Saltash office; the role will include, but not be limited to:
Incoming and outgoing customer sales and operations calls.
Sending out of customer quotes.
Liaising with external BDMs regarding their customer area and strategy.
Help build sales routes for external BDMs through planning software.
Handling customer queries and logistics.
Checking customer quantities and upselling of accessories.
Building and maintaining customer relations.
Managing customer expectations.
Organise full load haulage
Utilize the CRM database to:
Key on sales orders accurately.
Produce associated sales and haulier paperwork.
Charge the customer the agreed pricing.
Invoice queries
With the assistance of the internal BDM manager
Answering, investigation and solving customer invoicing queries.
Working closely with an external sales team member, to act as a Buddy.
Research and prospect sales leads through planning software (Barbour) to feed to your buddy.
Sending out and chasing up customer quotes as requested by buddy.
Keep all notes on customer activity via CRM for associated buddy.
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