Job Description
Description IT Business Analyst, Business Analyst, Software, IT.My client is a well-known solutions provider dedicated to providing innovative solutions and exceptional services to their customers. With a focus on technological advancements and customer satisfaction, they are invested in shaping the future of communication. As they continue to expand their operations and enhance their services, they are seeking a talented Business Analyst to join their team.As an IT Business Analyst, you will play a pivotal role in driving business growth and optimizing operational efficiency within the department and you will collaborate with cross-functional teams to analyse business processes, identify opportunities for improvement, and develop strategies to enhance my client’s products and services. The ideal candidate will possess a deep understanding of technology, ideally from within a telecoms company, coupled with strong analytical skills and business acumen.Key Responsibilities for the successful Business Analyst candidate will be;– Conduct a comprehensive analysis of business processes, systems, and technologies.– Collaborate with stakeholders to gather and document business requirements, ensuring alignment with organizational goals and objectives.– Utilize data analysis tools and techniques to extract insights and identify trends, driving data-driven decision-making.– Develop and maintain detailed project documentation, including business requirements, functional specifications, and project plans.– Lead cross-functional teams in the implementation of process improvements, system enhancements, and new product launches.– Monitor and evaluate key performance indicators (KPIs), providing recommendations for optimization and continuous improvement.– Stay abreast of industry trends, emerging technologies, and regulatory changes, providing insights and recommendations to senior management.Experience needed;– Proven experience as a Business Analyst within the telecommunications or Information Technology industry.– Deep understanding of various telecoms and/or software technologies, networks, and systems.– Strong analytical and problem-solving skills, with the ability to interpret complex data and draw actionable insights.– Excellent communication and interpersonal skills, with experience collaborating with cross-functional teams and presenting findings to stakeholders.– Familiarity with project management methodologies, such as Agile and Waterfall.– Proficiency in business analysis tools and techniques, including requirements elicitation, process modelling, and data analysis.– Advanced proficiency in Microsoft Office Suite, SQL, and data visualization tools (, Tableau, Power BI).– Relevant certifications (, Certified Business Analysis Professional – CBAP) preferred.This is a brilliant opportunity to work with a dynamic team of industry professionals dedicated to driving innovation and excellence.My client offers a competitive salary and benefits package, including healthcare, retirement plans, professional development opportunities and the chance to work in a collaborative and inclusive work environment that fosters creativity, learning, and career growth.How to ApplyIf you are passionate about your business analysis career and possess the skills and experience required for this exciting opportunity, we invite you to submit your resume and cover letter via the link ASAPPlease include “IT Business Analyst Application” in the subject line.I look forward to hearing from you!Ascent People is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse and inclusive workplace on behalf of our clients where all employees are valued and respected.