Job Description
IT Business Analyst (Salesforce) | Remote | Permanent Remote, with ad hoc travel to Portsmouth & London (circa. once per month) Permanent Up to £70,000 plus benefits This IT Business Analyst role is an exciting opportunity for an experienced Salesforce focused Business Analyst to join a global organisation who are passionate about ensuring a healthy work-life balance to enable the delivery of high quality solutions. In this role specifically, you will be bridging the gap between business needs and tech solutions, understanding & translating requirements into Salesforce solutions, implementation & management of applications, and optimising business processes. Additional Responsibilities: Running workshops and observing users in action Determining the present and future business processes Facilitating the discussion of requirements among stakeholders and documenting requirements to provide data driven recommendations. Gathering intelligence from managers and operational staff to bring the true business needs to light. Gaining consensus of the real needs and map this to existing technology and tool support highlighting gaps and opportunities Analysis of data and how it is used by the stakeholders. Setting a shared vision and objectives and presenting findings and recommendations to senior stakeholders Create a backlog or prioritised requirements from which to develop and test against Coordinating User Acceptance Testing and support training, roll out and adoption Requirements: Experience leading Business Analysis for large-scale projects End to end software development lifecycle experience with at least 3 Salesforce Sales Cloud projects Understanding of pre-sales/quote process, PMO and PPM tools Proven experience in system replacement projects Knowledge of Business Process Mapping and Value Chains, requirements prioritisation techniques, and various elicitation techniques Excellent communication and stakeholder management skills Desirable: Formal Business Analysis certifications/qualifications, Salesforce certifications Experience with Marketing Cloud, Sales Engagement, CPQ, or Certinia Implementation of any PPM tool To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. IT Business Analyst (Salesforce) | Remote | Permanent