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Job Description
IT Change Analyst - Permanent - London / Hybrid - £50,000 per annum
- Assist with all IT change management activity
- Facilitating and chairing the weekly Change Advisory Board (CAB)
- Checking RFCs for correctness and completeness
- Encouraging compliance with the change management process and policies.
- Aligning to ITIL v4 framework, the role should also be continually reviewing change management practises to spot and recommend areas of service improvement.
- Also provide administrative support for release management as required.
- Industry recognised technical qualifications or degree educated. ITIL Foundation v3 or v4 will be advantageous.
- Previous exposure to ITIL change management service management and/or project management.
- Experience of working in an ITIL-based support environment and with ITSM systems
- Involvement in design and implementation of policy, process and procedure
- Excellent computer literacy – particularly MS Office, Service Management tools
IT Change Analyst - Permanent - London / Hybrid - £50,000 per annum