Job Description
Job DescriptionOur client, a leading financial services organisation based in London are looking to hire an IT Change & Configuration Analyst on a permanent basis.
Find out if this opportunity is a good fit by reading all of the information that follows below.
This is join a Service Delivery team who are responsible for the implementation of new services into their IT environments and maintain their CMD.Key ResponsibilitiesLead in the preparation of the CAB Workbench within ServiceNowAct as Change Manager in CAB or E-CABs when called upon.Contribute to the maintenance of a comprehensive configuration management database (CMDB)by updating and verifying configuration data.Identify and engage with customers and other stakeholders to collate service information.Participate in regular audits to ensure the accuracy and completeness of configuration information.Skills/Experience required2+ years within a Service/Change Configuration role within Financial Services sector
- essentialFamiliarity with ITSM tools and technologiesStrong understanding of ITIL principles and their application in IT service managementKnowledge of configuration management databases (CMDB) and their role in maintaining accurate configuration information.Familiarity with current infrastructure technologies such as networking, servers, storage, virtual desktops, virtual servers, and Cloud services.
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