Job Description
Do you enjoy being out and about, meeting customers, and resolving a variety of IT problems?
If so, a well-established, market-leading technology business based in Dorset is looking for a dynamic IT Field Engineer who is passionate about providing excellent customer service and has experience in delivering IT support, preferably in a field-based environment.
Could that person be you?
What they are offering:
The company values their employees and recognises that their success is due to their committed and driven team members. As such, they will reward you with a competitive overall package, including:
A generous salary of up to £40,000 per annum
Performance-related bonuses and overtime payments
A satisfying work-life balance with flexible working and the option of fully remote working when not on-site
Excellent career progression opportunities
Company pension scheme
25 days holiday plus all bank holidays
Subsidised gym membership
Private healthcare
Casual dress code
Cycle to work scheme
Onsite parking at the companys office
Modern working environment with all the latest technology
Enjoyable friendly atmosphere, and a helpful team-oriented culture.
What makes them really stand out:
The company is an award-winning business, consisting of a team of experts who specialise in integrating the very best technology solutions for leading global brands in a niche sector. They offer all their employees a continuous improvement programme that provides all the resources and support necessary to help you achieve your career goals, including paid training courses so you can obtain relevant certifications and accreditations. In turn, this will enable you to seek future promotions, enhanced pay, and continually progress within the company.
About the role:
As an IT Field Engineer, no two days are the same!
You will play a key role in installing and maintaining a variety of hardware, from servers and desktops to wireless systems and network infrastructure.
You will regularly travel to customer sites across the South of the UK, delivering excellent customer service to end-users, and taking ownership of site builds or problems.
You will identify solutions to resolve installations and requests, keep customers informed about the progress of their planned solution, and collaborate with colleagues to resolve complex problems.
Requirements:
The perfect candidate will already have experience working as a Field Service Engineer, or at the very least, have experience in a similar IT Support Engineer role.
A full driving license is essential.
Preferably, you will have experience working within the Managed Services industry, however this is not a deal-breaker.
Technical requirements:
Knowledge of Azure and Microsoft 365 environments
Experience in server and desktop builds with good working knowledge of ICT hardware, including server hardware, desktops, laptops, notebooks, Multi-Function Printers (MFP), and other peripheral devices.
Hands-on experience with software packages, operating systems, server applications (DHCP, DNS, AD, etc.), and group policy management.
Good understanding of structured cabling or Wi-Fi connectivity, including routers, switches, Wireless Access Points (WAP), and managed cabling.
Understanding of VOIP technologies.
Don't worry if you don't tick all the technical requirements as the company will review each application on a case by case basis and will provide relevant training courses to help you upskill.
Other important information:
Location: South of the UK
Hours: 40 hours per week, Monday to Friday (flexible working can be discussed)
Interested in finding out more?
If you're ready for an exciting new challenge as in IT field engineer role and want to make a positive impact while developing a fulfilling career within a well-established, market-leading technology business, then this IT Field Engineer role could be the perfect opportunity for you!
So, why not take the leap, apply for the IT Field Service Engineer role today, and take your career to the next level!
Simply submit your CV and Michelle Turner or Grace Gibbons at Leo Recruitment Limited will get in touch with you regarding next steps.
This role would be ideal for:
An individual who ideally has experience as an IT Field Engineer, Field Service Engineer, or Field Service Technician, or has experience working as a Technical Support Engineer, Network Engineer, IT Support Specialist, IT Support Engineer, IT Engineer, Systems Administrator, IT Consultant, Desktop Support Engineer, Infrastructure Engineer, Systems Engineer, 2nd Line Support Engineer, 3rd Line Support Engineer, IT Manager, or similar, located in or around Bournemouth, Weymouth, Poole, Wimborne, Ferndown, Dorchester, Bridport, Sherborne, Blandford, Bath, Taunton, Yeovil, Weston-Super-Mare, Salisbury, Swindon, Chippenham, Warminster, Southampton, Portsmouth, Basingstoke, Winchester, Andover, or other locations in Dorset, Hampshire, Somerset, Wiltshire, or other southern locations.