Salary 25,000 - 40,000 GBP per year
Requirements:
- Why would you want to be part of the Clyk Team?
If you're awesome at what you do, and you're working for a smart, growth-hungry business, then your current employer will be looking after you really well.
They don't want you to leave, after all.
That's a shame.
You're probably exactly the kind of person we're looking for.
You're the kind of person who pushes themselves to always be better, to constantly improve, to live outside of their comfort zone, welcoming challenge and growth.
In short, you're a high achiever.
We're a growing team of high achievers.
Responsibilities:
- Responsibilities:
Delegating and directing service tasks, monitoring the progress of current projects, and managing technical team members to ensure that clients' projects are running smoothly.
Maintaining a service desk and evaluating its efficiency. Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
Monitoring department issues and client complaints to create methods to lessen recurring issues. Improving on our already systemized business.
Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
Helping to train new employees in company procedures.
Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
Handling customer concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
Target & bring in new clients into Managed Services & sell them IT solutions & services that their business would benefit from.
You must be willing to be proactive in this activity & off your own back go out & get these new clients.
Technologies:
- Windows
- Microsoft 365
- Office 365
- ICT
- IT Support
More:
Maybe we should talk?