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Job Description
IT Support Team Leader -Manchester – On-site
Find out if this opportunity is a good fit by reading all of the information that follows below.
Job Title: IT Support Team Leader
Office Location: Manchester City Centre
Salary: £45,000 - £50,000 DOE
Company profile
My client is an enterprise-level company that is the market leader in there industry. This role will require you to manage teams across two offices.
Key skills required
- experience managing a multi-site team.
- of Microsoft Operating Systems
- in Microsoft Office Suite.
- time management skills and ability to work under pressure.
Main responsibilities
- and managing incidents and requests via the ticketing system and management escalations.
- that the desktop estate is maintained, and assets are documented accurately in CMDB.
- quality of work against agreed performance criteria.
- activities for large scale projects and liaising with Project Managers.
- the team through regular coaching and feedback sessions.
- agreed processes are understood and followed by reporting staff.
- all procedural documentation and templates as necessary.
- CVs and conducting interviews to recruit new staff.
- effectively with stakeholders and managers across the wider business.
- and shaping the team identity and morale.
If this role is of interest, please contact me at anthony.dale@adalta-solutions.com