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Job Description
IT Systems Manager – Case Management
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We are looking for someone with strong experience of Case Management Software to take the lead on maintaining and developing their systems in line with business expectations across a number of offices in Kent.
You will need to have a strong understanding of design principles, system security as well as understanding cloud technologies and various frameworks, all ideally within a legal environment but this is not essential.
Required Skills and Experience:
- Strong experience supporting Case Management Software, ideally within a legal environment.
- Be able to work with external suppliers, follow technical directions in resolving issues.
- Experience of project management, delivering on time and to budget.
- Experience working within a support environment, using tickets systems to raise and track issues.
- User training, experience of ensuring users are making best use of the systems and training new starters.