Job Description
Up to £40k per annum doe
40 hours per week, Mon Fri Days
Excellent Benefits
Great brand and feelgood working environment
Do you have experience working in a technical support environment and are confident with a range of Information Technology (IT) platforms? On behalf of our award winning customer we have a great opportunity for an IT Systems Support Coordinator whose key responsibilities are to monitor and maintain their computer, data systems and networks and to provide technical support throughout the Company.
The Job Role
Install and configure computer systems.
Understand and be able to assist with all PLC and labelling machines within the factory.
To assist with and project manage and co-ordinate all new installations of machinery & systems within the factory.
Set up and oversee a stock inventory system for maintenance parts and materials.
Assist in the set-up of a PPM system for the maintenance department.
Assist with the wiring/cabling and relocation of IT and electrical equipment within the building.
Diagnose and solve hardware/software faults.
Log employee queries and analyze issues to spot trends and underlying issues.
Provide IT and systems training and support to new and existing staff.
Be involved in ongoing projects including the development of Company IT systems including the implementation of ERP systems
Ensure knowledge is up to date of all technical factory systems to ensure issues are resolved promptly.
Liaise with external IT support to resolve issues as required.
About You:
Previous experience in an IT support role & project management.
Excellent IT & systems knowledge.
Relevant IT Qualification
Confident with a variety of IT platforms - e.g. Microsoft, Sage, PLC systems, VoIP telephone communications, Mac OS, Servers.
Intuitive and can work logically with good organisational and co-ordinating skills.
Good communication skills and able to deal with people at all levels within the business.
Next Steps:
If youre near Bury, have experience working in a technical support environment then apply with your CV to Chris Chambury at The Recruitment Fix Ltd.