-
Job Description
James Chase is looking for a talented and experienced Key Account Manager to join the UK entity of a global Marketing agency. Hybrid London role, split between remote, office, and client site.
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
You will lead and deliver campaigns on behalf of a large prestigious international client, bringing x-functional teams together to deliver on the brief, ensuring seamless campaign delivery, and driving business value through effective account management.
Responsibilities
- Serve as one of the main points of contact for the local market clients, collaborating internally and externally with operational and strategic leads
- Manage the cross-functional domain/channel team for your group of campaigns, providing guidance, support, and mentorship to team members
- Have accountability for the entire lifecycle of campaigns, including local delivery management, domain/channel scope, activities, and KPIs
- Foster integration across agencies to drive business value and meet client objectives, working alongside the Client Director (in larger markets) and domain specialists
- Establish connections with other Key Account Managers and Markets Business Directors to share insights and drive continuous improvement
- Take local responsibility for budgets, yearly marketing planning, reconciliation, and other financial matters for your remit
Experience
- 5+ years experience in similar role, as Account Manager, Account Director, Customer Journey/Success MNG
- Marketing/Media agency background (mix of agency and inhouse ideal, but agency essential)
- End to end hands-on Campaign management/delivery experience
- Deep understanding of multi-channel campaign activity with a customer journey focus
- Expert relationship builder and a track record of engaging major clients and key stakeholders
- Proficiency in understanding data analytics, utilising insights to inform decision-making and optimise campaigns
- Excellent team management skills, with the ability to work with cross-functional teams
- Automotive sector experience highly desirable
- Experience of working with one major client or a small group of clients highly desirable