Key Account Manager Mfx Job In London

Your mission will be to drive customer base expansion through up-sell, cross-sell, and contract negotiation. You will be building relationships with key decision makers of our largest customers and be in charge of identifying new commercial opportunities and drive all commercial discussion within your portfolio of customers.

• You will own a dedicated portfolio of Strategic Customers with the responsibility of developing it through strategic territory plans outlining opportunities for upsell and cross-sell
• You will develop advanced knowledge of your customers' businesses and goals while accurately forecasting sales pipeline
• You will be responsible, for those customers, for the entire sales cycle from account mapping to closing : Account Mapping > Building strong relationship > Qualification > Discovery > Technical Validation > Commercial proposal > Signature
• You will work with current customers to understand their business pains, and provide solutions based on our platform to alleviate them
• You will develop your expertise on the strategic and operational issues of the financial functions and business leaders in order to create value for them through a consultative approach
• You will understand the customer ecosystem (third party providers, software solutions used) to identify business opportunities
• You will collaborate with Product, Marketing, Customer Success and Strategic Partnerships by providing customer feedback to drive product innovation
• You will work closely with a dedicated team of Customer Success Managers ensuring the achievement of all key metrics related to customer growth, retention and Spendesk product usage growth
• You will maintain accurate records of client interactions, transactions, and progress using CRM software

• 4 years of professional experience in sales or account management: strong track record of navigating within mid-market organisations
• Commercial mindset : strong sales instincts and track record hitting and exceeding quota, as well as proven negotiation and closing skills
• Organization & portfolio management : strong organizational skills and disciplined in daily activity planning & prioritizing. Ability to manage multiple opportunities simultaneously at various stages of the buying process
• Ability to develop senior-level relationships quickly and effectively & experience presenting to senior managers and the C-level executives
• Customer relationship & business partnership: take an active interest in understanding their customer context and pains to position oneself as a business consultant
• Great Communicator : excellent verbal and written communication skills in English. German is a big plus!

As we are an international team, please submit your application and CV in English.

About Spendesk 

Spendesk is the 7-in-1 spending solution built for finance teams to make faster, smarter spending decisions. Founded in 2016, Spendesk is now one of the fastest-growing fintechs in Europe, with over 4,000 customers and an international team of 500+ employees based in Paris, Berlin, London, Hamburg, and remote. We’ve raised over €260M from leading investors, and been named a French tech unicorn. And we’re not stopping there! 

About our people & culture

We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset. 

About our benefits 

Our culture is built on trust, empowerment, and growth — with benefits to match!

-Fully covered Oyster card for traveling to and from our new office (up to £250 monthly depending on location)

-£45 monthly wellness allowance, accruable, to be used on whatever wellness means to you - through the Ben platform

- Access to Moka.care for emotional and mental health wellbeing

- Pension scheme (on salary sacrifice): 5% employee / 5% employer (by Aviva)

- 28 days of holidays

- Latest Apple Mac equipment 

- Company virtual events

- Visit our other offices: Paris, Berlin & Hamburg

- Great office snacks to fuel your day

- A positive team to work with daily!

- Vitality private health insurance (for you and your family/partner)

- Bupa private dental care

Diversity & Inclusion

At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.