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Job Description
Job description
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
The key account manager is responsible for acquiring, developing and managing key accounts for the business, As key account manager you willbuild and maintain a strong client relationships. You are the lead point of contact for all key client matters, anticipate the client’s needs, work within the company to ensure KPI's for the client are met, and help the client succeed. The key account manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.
- Bring in new business with key accounts
- Developing a solid and trusting relationship between key clients and company
- Developing a complete understanding of key account needs & KPI's
- Ensure client KPI's are reached together with our Customer Success Managers
- Anticipating key account changes and improvements
- Managing communications between key clients and internal teams
- Strategic planning to improve client results
- Negotiating contracts with the client and establishing a timeline of performance
- Collaborating with the sales team to maximize profit by up-selling or cross-selling
Requirements- Strong commercial & negotiation skills
- Experience within theleadgeneration industry in the UK
- Able to multitask, prioritize, and manage time efficiently
- Goal-oriented, organized team player
- Encouraging to team and staff; able to mentor and lead
- Self-motivated and self-directed
- Excellent interpersonal relationship skills
- In-depth understanding of company key clients and their position in the industry
- Eager to expand the company with new sales, clients, and territories
- Able to analyze data and sales statistics and translate results into better solutions
- 4-5 years’ previous work experience in sales, management, key account management, or relevant experience
- Proven results of delivering client solutions and meeting sales goals