Job Description
Head of Hospitality Ruddington Manor Care Centre Hospitality Full time Permanent New Career, New You, New Opportunity; New Care!Our stunning care home Ruddington Manor Care Centre is a purpose built care home facility in Wilford, Nottingham. The home is registered to provide care to 66 residents who have a variety of care needs including residential and nursing. Ruddington Manor is rated GOOD in all domains by CQC. We provide the highest standards of safety, comfort and care to residents. We are in a great location and have a very good local reputation. New Care has had a 0 agency usage for over 43years as we employ a permanent staff team to ensure continuity of care to residents from staff that know them and that residents know and trust. Across New Care all of our staff are paid thenational living wage or above.We are seeking to appoint a kind, caring and motivated Head of Hospitality to join our team. To be responsible for organising the Hospitality Assistants and Care Assistants to enable the dining experience for our residents to be smooth and efficient at all times. You are responsible for dining room preparation, cleanliness and set up, for ensuring that the meals are served in a timely, presentable and in a correct manner. This role is an exciting role leading a team of Hospitality Assistants including rotas, training, supervisions. We have a 38 hour contract available with an hourly rate of £12.44! Shift times are 0800-1900, with alternate weekend working. Role Responsibilities:Ensure there is a provision of high standard of hospitality service. Support and assist visitors.Inform the Chef of any individual requirements of residents.Following cleaning schedules and procedures, as per company HACCP. To ensure that all training given is adhered to.Ensure records and reports are properly written up e.g. cleaning schedules, work sheets, fridge temperatures and that all HACCP paperwork is completed.Manage, allocate duties and supervise the hospitality team ensuring a quality delivery of care for the duration of the shift. Coach staff and participate in ongoing development of staff.Take responsible for promoting safeguarding the welfare of adults that the post holder is responsible for or comes into contact with.Skills and experience required:Dining or Restaurant Supervisor experience is essential.Previous experience working in a care setting is desirable. Ability to effectively communicate with other members of the team is essential.Participation in activities organised in the Home is essential.The Benefits Opportunities to progress through our career paths into more senior and management rolesBank holiday and overtime enhancements 5.6 weeks annual leave per annumPaid DBS Uniform providedPaid training Refer a friend referral scheme, for the following roles only – Registered Nurse, Team Leader / Senior Care Assistant and Care AssistantExcellent induction programme for new starters A rewarding career with lots of opportunities to progress within the companyOngoing support and training for nationally recognised qualifications A competitive rate of pay Cycle to work schemeWellbeing programmes Recognition awards – employee of the month and golden ticketsOngoing career development Travel plan – walk or ride a bike and get a free meal that day Christmas BonusesPension schemeHASTEE - access to your money as you earn (pay advance)