Company Level 5
Salary band £60,000 - £85,000
10% bonus (annual & discretionary & performance based)
Work from our office in London and at all customer sites as required
Automata is building a world-class company to disrupt the life science industry and empower scientists by making automation a reality for every lab.
We work with labs worldwide to understand their specific workflows and needs and develop personalised solutions ranging from diagnostic, and drug discovery to synthetic biology.
We're building our LINQ platform as a hardware and software platform. This allows us to simplify common automation tasks, while also supporting more advanced paths for specialised workflows, in a fast, flexible, and cost-efficient way.
We are looking for a Lead Customer Success Engineer / Lead Automation Scientist whose mission is to lead a team of success engineers to professionalise and standardise our ways of working for delivering the engineering side of our customer-facing projects as well as delivering our product to customers. You will therefore be the bridge between Automata and our customers from a technical side, striving to maximise the value derived from the LINQ product platform based on the specific customer use cases.
Other companies might refer to this role as an Application Engineer.
Why is this role important for Automata?
Our business growth is manifesting in an increasing number of deployments per year, we continually iterate and professionalise our processes, ways of working and skills, ensuring that our Success Engineering team scales alongside the business in the coming years.
In this role you will be responsible for:
What it takes:
Nice to haves:
What gets us excited?
We’re passionate about the future of Technology and Automation and our growing success is about teams who share our passion.
If you want to be the automation expert who enables lab scientists to use and benefit from automation systems based on true walkaway time and want to build a highly skilled and successful engineering team, then come and join our team.
If this sounds like a good fit and have ticked the right boxes, you will love having the opportunity to build something that immediately adds value.