Job Description
THE OPPORTUNITY
Changing the world through digital experiences, we give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to craft appealing and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.
THE CHALLENGE
As our customers head into a challenging economic environment, their needs, outlooks, and behaviours are changing. Software Licensing and the management of licensing is becoming critical to our joint success, not only through value realisation and risk reduction, but also by making sure our customers understand the increasingly powerful ways that are helping Businesses across the world.
Our scale programmes support and guide our customers towards genuine, right sized investments for their Creativity and Productivity requirements and ambitions.
We aim to run objective and empathetic engagements with customers to ensure that the programmes run smoothly and efficiently.
You'll be joining a developing team, which has had its first years of success during 2021 and 2022, seeing huge growth in 2022/23, and now continuing within one of the world's best-known brands.
You will work with great people across an international business to help make our Licensing business successful, our products valuable to our customers and critically to help boost the efficiency and impact of the team.
RESPONSIBILITIES
- Be responsible for hitting a Financial target and key performance indicators.
- Work closely with the Licensing team.
- Provide regular updates to the team lead and also within the customer management system.
- Work and align with various stakeholders.
- Build out a sustainable cadence for your role and the tasks at hand.
- Constantly measure and refine your performance to maximise success.
- Run a positive, insightful and valuable service for customers.
- Engage with customers respectfully and from a point of knowledge.
REQUIREMENTS
- Experience in Licensing and Software
- Confidence/gravitas and experience with business to business interactions
- Experience within a partner/reseller indirect sales organization
- Pro active, results orientated approach
- Highly responsive and passionate communicator – both written and spoken
- Virtual/Matrix based organisation navigation skills
- Creative, critical thinker
- An analytical eye to spot the best places to guide your efforts and most valuable insights/information to share with Adobe customers
- IT/Technical skills/knowledge
- Organised and comfortable handling multiple tasks at once
You will be immersed in an exceptional working environment and surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.