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Job Description
Home Claims Handler-LV= General Insurance Want to work for a company who is passionate about our people and puts customers at the heart of what we do?
We’re looking for Claims Handlers for our home insurance division. You’ll have great relationship-building skills and share our passion for providing outstanding customer service. You’ll also be an empathetic listener who can adapt your style to get the best outcome for your customers. Can you: Deliver excellent customer service in a fast-paced environmentProvide a friendly and personable customer journey
Stay calm and patient when dealing with challenging and emotional situations
Let your attitude, work ethic and communications skills shine through
Relate to our values We’re looking for brilliant team players who can deal with challenging situations, so if you’re proactive, constructive, organised and can answer ‘yes’ to any of the above, we’d love to hear from you!! About you The role is 35 hours per week with the opportunity to split your time by working from the comfort of your own home and occasionally in the office. Our shifts span 8am – 6pm Monday to Friday or 8am – 4pm on Saturdays. Currently, our Claims Handlers work only one Saturday in every three and no Sundays or Bank Holidays required! You’ll spend your time chatting to our customers over the phone about their Home insurance claims. You’ll take ownership of a variety of claims from start to finish, putting your problem-solving skill