Job Description
Role Purpose: Accountable for providing management and leadership to the Maintenance Control Engineers, manage base maintenance inputs, ramp/ADD maintenance planning, and manage outsourced line maintenance. The role is to ensure all maintenance is performed efficiently to deliver a safe reliable and compliant aircraft from maintenance to Operations. Key Accountabilities & Responsibilities of the role: Accountable for providing leadership and technical advice to the Maintenance Control department; Accountable for providing day to day management of the Maintenance Control Department ensuring sufficient manpower is available to support the operation; Responsible for creating an environment for the team to flourish and perform to a high and consistent standard, motivating, engaging, and coaching; Responsible for assessing learning and development needs to create plans to support development and deliver appropriate skills mix to assure continuity and succession planning, coordinating development of the team through a range of interventions, e.g. cross training, rotation of roles etc; Ensuring the highest possible reliability and on time performance are achieved; Accountable for acting as escalation point for operational decisions (non-airworthiness) including AOG recoveries; Responsible for Using AMOS to create line work packages and/or work orders, detailing maintenance tasks to be accomplished on Line maintenance inputs. Issuing work packages and/or work orders to Part 145 organisation with clear instruction of any specific requirements; Responsible for building effective working partnerships across both internal and external functional departments, key stake holders and influencers within One Air, OEM’s, Vendors, and operational support organisations; Responsible for supporting and assisting other departments in their investigation into safety incidents, reports and audit findings, where issues are identified, or advice is requested relating to Maintenance Operations activities; Accountable for acting as the Emergency Response ”Go Team” Engineer for incidents; Accountable for monitoring 3rd party base maintenance performance/activity ensuring quality standards are met and maintained; Ensuring all elements of any interface agreements are being met by the contracted MRO; Ensuring contents of work packs are entered and reported back on time, and AMOS forecast reflects the up-to-date status of the A/C; Acting as a focal point and interface between the contracted MRO and One Air; Responsible for building and maintaining positive relationships with contracted MRO and service providers, resolving issues immediately; Accountable for keeping Maintrol and OCC informed at all times of any issues that relate to the on-time departure of the A/C; Responsible for providing detailed status reports and feedback to senior management and Maintrol during all outsourced base maintenance activities; Responsible for managing and participating in Post Incident Checks and subsequent meetings; Responsible for contributing to continuous improvement across processes, systems and Team working; Responsible for carrying out operational safety and security responsibilities as a priority; Accountable for promoting safety and the safety policy at all times; Key skills , knowledge, Experience required/desirable: (i.e. those required to fulfil the role, including qualifications): Proven extensive knowledge of Part-CAMO regulations; Qualified Part 66 B1and/or B2 AML with B747-400 and B777 Type Rating; Proven expertise in Aircraft Systems/Structures/Powerplant; Driving Licence; Ability to demonstrable experience in using Technical Manuals / Publications in the repair of Aeronautical products and systems; Proven maintenance control supervisory/managerial experience; Proven Contracting and negotiation skills; Proven very good Excel skills and good general IT, and computing skills; Proven interpersonal skills – personable, team oriented; Ability to work under pressure and manage own and team priorities in an organised way; Demonstrates flexibility, versatility, pro-active and being dynamic in previous roles; Ability to work across appropriate role boundaries when required; Demonstrates commitment to continued professional development; Adaptable and creative; Go Team first Response trained; Qualified Part CAMO experience/completed training; Qualified AMP/MSG3 completed training; Experience of AMOS; Knowledge of Aviation industry, specifically Airline operations; Additional relevant information: The post holder will be required to work flexibly which can be during unsocial hours and may be required to work overseas on occasion. What we offer: An annual salary of £78,500, holiday allowance of 33 days including bank holidays, 8% Company pension contribution, Employee Assistance Programme, Life Assurance (3x annual salary) and Private Healthcare Insurance after successful probation. One Air Values underlined by our Behaviours: Creative Enjoy a challenge Focus on solutions Celebrate our differences Embrace new ideas Strive for excellence Trusted Open and Honest We do what we say Ambitious but realistic Customer focused Reliable Collaborative Build strong relationships Work together Respect everyone's view Remain calm under pressure Have fun Accomplished Safe Secure Effective Resilient