Job Description
At Lloyds Banking Group (LBG), we are driven by a clear purpose - to help Britain prosper. Across the Group, our colleagues are passionate about making a difference to customers, businesses, and communities.
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We aim to be recognised as a leading responsible, sustainable and inclusive organisation for colleagues, customers, communities and other like-minded partners. We have set a high-reaching goal to work with customers, Government and the market to help reduce the emissions we finance by more than 50 per cent by 2030, supporting the UK's ambition to be net zero by 2050 and the 2015 Paris Agreement.
Reporting to the Group's Environmental Sustainability team as well as working alongside the Consumer Lending Homes team, you'll collaborate with the business in the development of new customer propositions and criteria, helping customers navigate the choices and costs of greening their homes. You will have responsibility for identifying potential opportunities and solutions that address potential barriers utilising our strong brands and partnerships to support customers to make their homes more energy efficient. You will actively lead the proposition development from concept to market launch, deploying your product and market knowledge to coordinate stakeholders to ensure the propositions deliver against expectations
We currently follow a hybrid way of working with some travel required to London as needed.
Key Responsibilities
- Responsible for the shaping of new to market sustainable finance propositions and partnerships to support decarbonisation of UK residential homes,
- Working closely with the broader Bank teams to ensure that the propositions are in line with LBG's Sustainability Strategy, utilise the wider Group Capabilities and engaging with external partners as the need arises
- Build and deliver compelling storyboards to provide senior management with insight and influence prioritisation of key activities
- Build and maintain a deep understanding of market conditions, competitor movements and consumer behaviour
- Use expertise in sustainability and proposition development to support the definition, shaping and launching of new solutions for retail customers using customer research, market analysis and expert input from across the business areas.
- Commercial awareness to support development of cases and strategies for the future development of propositions, ensuring that we continue to receive investment in key interventions required for proposition testing and full rollout.
- Actively drive forward and project manage the shaping of new propositions through to enabling delivery
- Work collaboratively with other business areas such as Group Corporate Affairs, Change Delivery platform teams, Group Chief Customer Office, Legal and Risk to ensure that all vital partners are engaged
- Act as an SME for sustainability, building own knowledge about greening residential homes teams whilst taking an interest in the wider challenges facing the banking industry and UK population
Key Skills
- Expertise on environmental and sustainability issues and their impact on specific sectors, including the financial sector
- Specialist knowledge - background in Retail banking and or consumer lending familiar with mortgage or consumer lending products and propositions
- An experienced propositions manager, with experience of developing and shaping new to market propositions and initiatives
- Change management -Able to utilise effective methods of managing projects and programmes within time and budget constraints
- Strong problem solving skills with the ability to generate innovative ideas and solutions to challenge the status quo
Desired Skills and Experience
Innovative propositions design, Project Management, Partnership Management, Retail Banking, Consumer Lending, Sustainability and ESG
What can we offer you in return?
It is a very exciting time to join us! Together we'll continue our market leading, ground breaking transformation and you'll help us realise the Group's vision to be the Best Bank for Customers. Here, you'll grow as a person and develop your career.
As well as a competitive salary, you'll receive;
- Discretionary bonus and share plans
- Private Medical Insurance
- Pension, where we'll give you up to a max of 15%
- 30 days leave plus bank holidays
- A flexible cash pot (4% of your base salary) to spend on benefits