Job Description
Reporting to the In Store Communications Manager in the Store Format Team, this role will be responsible for the in store customer facing communications for DFS.
This role will manage the store communications for the campaign and New Product Development (NPD). From briefing our creative agency, to managing the critical paths, proof approval and timely dispatch and delivery of communications into stores; ensuring consistency of implementation across the store estate.
Offered on a hybrid basis with a minimum of 2 days per week in the office, on a 12 month fixed term contract.
About DFSIt takes a whole lot of passion to be at the centre of what makes a house feel like home — and that’s just what we do at DFS. We’re the leading sofa retail specialist in the UK, helping people find a comfy seat on great quality sofas since 1969.
We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills — so you can really ‘find your thing’.
Are you ready to make yourself at DFS?
DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.
What you'll be doing
You will represent the Store Format Team in all campaign / NPD meetings with the Marketing and Commercial teams, to ensure we have consistent communications through the line and support the In Store Communications Manager to ensure that these communications will be aligned to the overall annual marketing plan and wider business strategies
Responsible for coordinating Visual Merchandising packs for all NPD launches (DFS, Exclusive Brands, Extended Distribution). You will ensure timely input from all store format team disciplines to ensure distribution to stores. Working closely with In Store Communications Manager and Retail to develop ways of working to evolve communications
Responsible for ensuring the timely implementation and ongoing development of all digital content for In Store working in conjunction with the relevant agencies
Support the In Store Comms Manager in the development of the Store Format Strategy communications
You will manage the budget for campaign comms and feed into In Store Comms Manager monthly finance meeting
You will maintain the strong relationships with other internal stakeholder teams (namely Marketing, Commercial and Retail Ops) and work closely with all in store agencies
The role is for you if...
Strong communication skills, written and verbal
Highly efficient and well organised
Strong eye for detail
Outstanding organisational and project management skills
Ability to build and manage relationships with multiple stakeholders
Experience of writing, managing and delivering comms for store environment or similar
Experience of briefing a design studio and/or creative process execution
Proactive team player able to work individually and as part of a team.
Confident in dealing with stakeholders at a senior level
Ability to manage multiple projects
Good understanding of database management
Minimum of 2 years experience in marketing (retail preferred) working with creative agencies
Good knowledge of Google Suite especially Google Sheets
Good knowledge of Microsoft Office especially Excel
DFS Benefits
Excellent salary + benefits package
Progression and Development opportunities to grow your skills
A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell)
Generous holiday allowance
Access to a range of high street & online discounts from: Sainsbury’s, ASOS, Currys PC World, IKEA, John Lewis and more.
Discounted Gym and Cinema memberships to help you unwind
Group Pension Scheme
Life Assurance & Company Sick Pay
Full comprehensive training
Paid days to volunteer each year
Any offer is subject to references & DBS Checks