Job Description
Marketing Operations SpecialistJob Description*OVERVIEW * STR was acquired in October 2019 as a division of CoStar Group, Inc., the leading provider of commercial real estate information, analytics and online marketplaces. STR is in the process of combining CoStar’s largest and most up-to-date properties database with STR’s global hospitality performance data, to give both real estate and hospitality customers a unique and powerful combined view of their local markets. *Main Purpose of Job * STR is looking for a Marketing Operations Specialist in our London office who will be dedicated to the continued growth of the company’s product and brand through result-driven projects and campaigns. The ideal candidate is an innovative and passionate marketer who seeks opportunities to impact success strategically and operationally. Results driven, this Marketing Operations Specialist will thrive in ambiguous situations and has a knack for rallying the team and cohesively organizing projects. Successful candidates will be able to think at a granular level and execute rapidly. Project management experience is a must for this role. This person will serve as a trusted marketing advisor to his/her/their business leaders and key stakeholders. Due to this role's nature, it will require the candidate to be excellent at communicating the needs of both parties to deliver superior results. This candidate will work closely with team members based in a variety of locations around the world to ensure project needs are being met and best-in-class service is provided. This position will report to STR’s Senior Director of Marketing based in North America. Responsibilities: * Manage project requests, including but not limited to, meeting with requestors, establishing timelines, ensuring deadlines are met and removing roadblocks * Interpret goals/needs of internal clients and effectively communicate potential solutions * Lead brainstorms and team discussions to develop strong campaign ideas and push to execute the best project work * Oversee international marketing and translation budget to ensure expenses stay within budget * Assist with event planning tasks such as booth displays, conference setup needs, event invitations, and webinar execution * Ensure leadership is well-informed about upcoming requests and ongoing projects * Partner with cross-functional stakeholders to understand business goals/challenges/opportunities and incorporate in a robust project roadmap * Work with Marketing Operations team to ensure campaigns and marketing assets are ready and rolled out to meet objectives * Partner with digital, content, design and marketing strategist to execute solutions. * Influence the execution of solutions through stakeholder alignment, communications and reporting. * Proactively identify challenges and surface solutions for stakeholders * Primary contact for the EMEA and APAC teams * Perform other duties as assigned Qualifications: * Demonstrable, in-depth in-house marketing and/or agency experience required * Proven track record of building multi-channel marketing campaigns * Demonstrated ability to influence cross-functional teams to achieve outcomes * Self-motivated and comfortable taking initiative. This is incredibly important since manager is based in North America. * An openness to receiving constructive feedback and an eagerness to apply it to continuously grow and improve * Experienced project manager and familiarity with project management tools (i.e., Adobe Workfront, Wrike, Monday) * Understands the role of research in problem solving, tactical solutions, and creative execution. * Portfolio of successfully executed projects. * Excellent use of Microsoft Office applications, proven numeracy and literacy skills. * Flexibility to meet outside of normal business hours one to two times a month to accommodate international team members Preferred Qualifications: * Experience managing a complex budget * Knowledge of systems such as Eventbrite, Survey Monkey, social media platforms, CMS platforms, Pardot, Google Analytics and/or other marketing tools will be beneficial. * Experience within the hospitality industry is desirable but not essential. * Experience working with translation companies * Able to manage a variety of projects to meet a high standard within tight deadlines across multiple time zones. Efficient and effective forward planner of work and projects. * Able to create solutions to solve problems and is not afraid to make informed decisions. * Ability to focus on the customer, both internal and external, at all times. Ensure the right message is being delivered. * Experience using marketing automation platforms and creating nurture campaigns (Pardot) * Adapts to changing work environments, work priorities and organizational needs. *OVERVIEW OF COMPANY:* Founded in 1987, we are a NASDAQ listed company with a market cap of over US$30B and sit alongside other notable names such as Amazon, Facebook, Google and Apple. Behind some of the most well-known brands in the industry, CoStar Group includes CoStar, the largest provider of CRE research and real-time data; LoopNet, the most heavily trafficked mobile and online real estate marketplace; Apartments.com, the premier rental home resource for renters, property managers and owners; STR, the leading provider of performance benchmarking and comparative analytics to the hotel industry; BizBuySell, the largest online marketplace for businesses-for-sales; and Lands of America, the leading operator of online marketplaces for rural real estate. As a technology company, we are the trusted partner for all commercial real estate professionals empowering many of the most well-respected landlords, development companies, brokerage firms, banks, lenders, investors and government agencies with our data products and leading marketplaces. We do this by actively researching the commercial real estate markets and providing data, analytics, innovative tools and powerful marketing platforms in the U.S. and Internationally to help our clients transact with one another. CoStar continues to win multiple awards including one of Forbes most innovative companies (2017) and Fortune’s fastest growing companies (2018). Headquartered in Washington, DC, CoStar Group maintains offices throughout the U.S. and in Europe, Canada, and Asia with a staff of over 4,300 worldwide. *WHAT’S IN IT FOR YOU:* Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in the Shard, other perks include full private medical cover and member rewards, 28 days annual leave, a competitive pension, season ticket loans, birthday lunches and much more! Look at our employee stories [Careers | CoStar Group](https://www.costargroup.com/careers/make-an-impact) At CoStar, we recognize the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing