Job Description
About the apprenticeshipDutiesAnswering telephone calls and welcoming patients on arrival, alongside reception desk duties.Handling and redirecting electronic mail, including test results and correspondence received from secondary care.Booking, cancelling and arranging appointments as required.Ordering prescriptions on patient request, both electronically and via the telephone.Other administrative tasks such as responding to practice emails, liaising with outside agencies and maintaining an accurate filing system.Additional informationFull training will be provided.RequirementsQualificationsEnglish and Maths via essential skills training.This is a varied, rewarding and challenging role which will best suit potential candidates who are highly motivated and can adapt to a demanding environment.The ability to show empathy and compassion while communicating with patients.SkillsThis is a varied, rewarding and challenging role which will best suit potential candidates who are highly motivated and can adapt to a demanding environment.The ability to show empathy and compassion while communicating with patients.Welsh languageWelsh spoken skills: NoWelsh written skills: NoIf you are interested in doing an apprenticeship through the medium of Welsh or bilingually, please contact the training provider to find out if it is available.Training providedTraining providerGower College SwanseaQualificationBusiness AdministrationDisability confidentIs this employer disability confident: NoWhat is disability confident?Disability confident employers are committed to offering equal opportunities for people with disabilities and health conditions.Employer detailsNicholl Street Medical CentreNicholl Street Medical Centre33 Nicholl StreetSwanseaSA1 4HF