Job Description
Membership Administrator - Professional Membership
Are you ready to take the reins of membership administration and drive the success of a professional membership body? We're seeking a charismatic and confident Membership Administrator to join their team in London, 3 days in and 2 days remote. Initially a 3 month temp contract with the possibility of going permanent!
As the Membership Administrator, you'll be the heartbeat of our organisation, overseeing all aspects of membership and ensuring the satisfaction of our valued members. Your entrepreneurial spirit will shine as you identify new opportunities to enhance systems and processes, while your passion for understanding member needs will fuel our mission for positive change in the independent doctors sector.
Responsibilities will include:
Managing membership processes
Processing applications, renewals and cancellations, in an accurate and timely manner
Assist in developing strategies with the team, to attract new members, such as attending conferences or implementing referral programs
Reporting and analysis on membership metrics
Financial management - track subscriptions and reconcile accounts
Office management ensuring smooth day-to-day running
Supporting with the annual journal and special projects alongside the editor
Key Characteristics:
Strong interpersonal skills and an analytically minded
Team player who thrives in collaboration
Ownership mentality with a focus on problem-solving
Alignment with our vision and commitment to innovation
Agile mindset with a proactive approach to challenges
Skills and Experience:
Previous experience in membership services
Proficiency in membership database management and online payment systems
Organisational with the ability to prioritise effectively
Familiarity with email campaign software, web CMS, and social media platforms
Experience with online meeting facilities such as MS Teams and Zoom
Don't miss this opportunity to make a meaningful impact and grow with our client. Apply now and be part of their journey towards positive change!
MUST BE IMMEDIATELY AVAILABLE - START DATE WILL BE RIGHT AFTER INTERVIEW. CANNOT CONSIDER CANDIDATES ON NOTICE FOR THIS ONE.
Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.