Job Description
Job Description
Who are we?
We’re MoneyPlus. We help people live better. Life isn’t always simple, that’s why we do what we do. Our services help to make life less complicated – and expensive. We offer advice and financial services that help our customers overcome their troubles with debt once and for all. We’re people who take care of people. We’ll be there to help with things that can easily be forgotten about, answer any complicated questions and help our customers to plan for their future and reach their financial goals.
Why do we need you?
Our company mission is to “Help people, live better”, and that extends to our people as well as our customers. We strive to create a supportive and psychologically safe environment for our colleagues, and as such, are looking to invite a Mental Health and Wellbeing Counsellor to join our support team.
As a Mental Health and Wellbeing Counsellor, you will be responsible for delivering high quality counselling services to employees within our company. Your primary objective will be to support employees’ mental health and overall wellbeing, thereby enhancing workplace productivity, satisfaction, and retention. You will conduct assessments, provide counselling interventions, and collaborate with organisational stakeholders to promote a mentally healthy workplace through driving forward our wellbeing strategy.
What’s in it for you?
We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team:
- Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 23 days holiday allowance per year.
- Discounts – Is there anything better than a few freebies? Join our team and you’ll have access to Perkbox, which has tons of deals for you to choose from, as well as free healthy breakfast in our on-site café, tea and coffee, and fresh fruit.
- Social – We value the relationships our employees have with one another, encouraging them to come together. Whether it’s a catch up in our café, a team trip out, or letting their hair down at one of our free annual events.
- Café – We want our people to be happy and healthy, which is why we provide an award winning subsidised café that serves free healthy breakfast every morning and discounted meals throughout the day.
- Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee.
- Wellbeing – We provide a free cashback healthcare plan, as well as discounted fitness deals and a free to access, exclusive on site gym. We also have a cycle to work scheme to encourage our people to make healthy life changes.
- Training – We want our people to be the best. We care about your development, which is why we provide professional training opportunities, so that you can be the best possible you.
Visit our website to find out more about our company culture https://moneyplusgroup.com/careers/
What skills and experience do we need you to have?
- Minimum Level 4 Diploma in Counselling – BACP approved or equivalent.
- Experience in providing counselling services within a corporate or organisational setting, preferably in the private sector or specialised treatment centres.
- Strong understanding of workplace dynamics, organisational psychology, and the impact of work-related stressors on mental health.
- Knowledge of ethical and legal considerations when delivering counselling in the workplace and experience of business partnering with People Support functions.
- Excellent communication, presentation, and interpersonal skills with the ability to engage diverse audiences appropriately and effectively.
- Adherence to strict confidentiality standards and compliance with company data protection and privacy policies.
What do we need you to do?
Every day is different, so it can be challenging to pin point every thing you’ll be able to get involved in. The below captures a flavour of the key activities we’d be looking for you to lead on and deliver:
- Conduct confidential individual assessments and subsequent counselling sessions to employees dealing with a wide range of issues including, stress, anxiety, depression, and potential work-related challenges.
- Provide immediate support and intervention in crisis situations, collaborating with People Support functions to implement crisis support protocols ensuring psychological safety and wellbeing.
- Educate colleagues and management in identifying signs of distress, signposting to appropriate materials and resources, fostering a supportive workplace culture.
- Work closely with the company Wellbeing Network, supporting the MHFA team and wider wellbeing initiatives that deliver to the “Live Better” programme.
- Provide consultation and advice to line managers around how to support mental health whilst managing performance and facilitating adjustments where appropriate.
- Collaborate with Learning & Development to shape and inform appropriate training for front line advisors to support vulnerable customers and those requiring additional mental health support and adjustments.
- Maintain accurate and confidential records of counselling sessions, assessments, and interventions in accordance with legal guidance and company policies, reporting on effectiveness of mental health programmes to inform decision making.
- Engage in ongoing learning and CPD to stay up to date on industry trends, best practices, and research, offering ideas on innovative strategies to enhance employee wellbeing programmes.
Please note – this is a full time on site role and will require attendance to our Central Manchester offices on a full time basis.
Are you ready to join us?
At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!