HCL Technologies' Microsoft Business Applications Practice (MBAP) is seeking a Microsoft D365 CE (Field Service) Lead Consultant to join their award-winning and growing team. The Microsoft D365 CE Lead Consultant will work with the client business users to gather requirements and with HCL’s Microsoft CE team of Architects, Consultants, Developers, and Testers for the solution delivery.
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
The ideal candidate will have solid experience gained working on Microsoft Dynamics CE implementation projects and will have good knowledge of implementation lifecycles from end-to-end. A confident communicator and a good coordinator whilst being able to handle stakeholders at all levels within an organisation, you should have experience of managing teams of consultants and will be used to owning elements of the functional design and delivery.
Essential Functions
Qualifications and Skills
· Expert knowledge of Field Service
· Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process
· Ability to lead functional teams within multiple projects with both onshore and offshore resources
· Hands-on experience with multi-phase, global, enterprise-wide Dynamics 365 enterprise with focus on presales/business development as well as engagement delivery
· Industry leading breadth knowledge of subject area and have demonstrated analysis and communication skills connecting technology and business problems
· Ability to act as a lead and able to demonstrate clear approach to methodology as well as functional capabilities
· Experience in at least 4 of the following modules, Sales, Service, Marketing, Social Engagement, USD, PSA, Field Service, CRM Gamification, and/or MS Portals
· Excellent communicator with ability to operate within cross functional team
· Ability to work with junior team members both in a project and practice context
· Expected to be flexible with time and capable of working in a process-oriented environment
· Extensive professional experience within an IT consultancy environment
· Extensive hands-on experience as either a CE functional lead and/or CE senior functional consultant
· Experience across multiple end-to-end full life cycle implementations of Dynamics 365
· Experience with SharePoint integration with CE
· Exposure to Azure DevOps or other similar enterprise planning and delivery tools
· Excellent client facing skills e.g. verbal, client demonstrations, deliver training at all levels of within an organization
· Advanced use of Microsoft Project, Excel, Word, Azure DevOps, SharePoint, and Visio
· Ability to work on Agile/Waterfall project delivery
· Excellent understanding of Microsoft Flow, PowerApps, CDM, and PowerBI
· CE Certifications required
HCL Technologies is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, colour, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.