Job Description
Would you like to work for a rapid growth ISP, who have have had a 20% increase in staff over the past 12 months?
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
This is a fantastic opportunity for a Network professional, who is in the early stages of their career. You will have the opportunity to get hands on with a range of different kit (Cisco/Juniper/Adva)
Collaboration between different teams is very important, therefore you’ll have the chance to cross pollinate with people at all levels of the business.
Responsibilities:
Part of a 24x7x365 shift rotation
Ensure stable and reliable network services (e.g. access products, service networks and core network etc)
Managing major incidents within our network and infrastructure affecting our customer base.
Day-to-day network and performance monitoring of the UK national network.
Network troubleshooting and fault analysis; hardware troubleshooting and repair.
Trouble ticket generation and response; carrier interface and escalations.
Deployment and maintenance of network monitoring, analysis and reporting tools.
Application of configuration changes via our change control systems and processes.
Installation of network hardware and software.
Provide 3rd level support to the wider business divisions on singleton faults
Provide incident response and management during periods of network or service failures.
Produce and maintain project documentation in line with our project processes
Skills/Must have:
CCNA Level Networking
Solid Understanding of BGP/OSPF/ISIS/MPLS
NOC Experience
Benefits:
2 days’ paid leave per year for charity goodness
Flexible and Hybrid working
An extra day off for your birthday
Access to discounted private Medical Healthcare
Eye care vouchers
Internal coaching and mentoring opportunities
Recognition awards where we celebrate the most awesome people
Superfast Free Reliable Broadband
Discounted Mobile plans
Car salary sacrifice scheme
Continuous learning and development - over 13000 courses available across all areas
Matched Pension contributions up to 5%
25 days Annual leave, rising to 30 days with length of service
Life Assurance
Travel Loan and Ride2Work Schemes
20% Discount on local nursery
Subsidised Onsite Restaurant
Onsite Contemplation and Prayer room
Salary:
29k-36k +15% Shift Allowance