Job Description
As Office Manager & Human Resources Support for Belmond Trains & Cruises, you are part of a team responsible for ensuring the efficient day-to-day running of the Trains & Cruises Central Office. In this role, you will act as a central point of contact for any office-related queries and provide a support function to the Human Resources department. Based at the Trains & Cruises Central Office in London and reporting to the Divisional Director of Human Resources, this is an exciting opportunity for a dynamic individual with a passion for excellence and storytelling in travel, a strong cultural awareness and an unswerving approach to maintaining standards. If you’re looking to develop your skills and be part of a legacy of luxury, this is your moment.
Primary Responsibilities Include:
- Ensuring all amenities, facilities and processes in the Trains & Cruises Central Office are in order and delivered to a high standard.
- Being the first point of contact for all candidates, visitors and contractors attending the office, ensuring that a level of service excellence is demonstrated during all these interactions.
- Taking care of meeting room preparation, catering, the receiving and delivery of goods and health & safety compliance.
- Supporting the Human Resources department with onboarding/offboarding, administration, recruitment coordination, welfare initiatives and any other ad hoc projects.
- Partnering with Human Resources to research, book, organise, set up and be present for all welfare and team events.
Requirements
What You Bring:
- 2-4 years’ relevant experience in a similar role, ideally within the luxury hospitality industry.
- A diploma or relevant certificate from a recognised tertiary educational institution.
- Exposure to Human Resources administration or CIPD qualification advantageous.
- Demonstrated ability to be innovative and creative with a high level of accuracy and attention to detail.
- Exceptional communication, organisational and administrative skills.
What We Offer:
At Belmond Trains & Cruises, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- Belmond Discover Programme which offers complimentary and preferred rate experiences at our iconic destinations.
- Wellness programmes throughout the year.
- Enhanced maternity and paternity pay.
- Group Income Protection & life insurance.
- Pension fund.
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
This is your moment. Apply today!
About Us
Belmond Trains & Cruises whisk guests away on evocative adventures across land and water. The legendary Venice Simplon-Orient-Express journeys between captivating European cities. Sister train British Pullman runs lavish day excursions around the UK from London. Royal Scotsman offers thrilling escapes in the Scottish Highlands. Eastern & Oriental Express connects ancient wonders and cosmopolitan cities in Southeast Asia. On the water, Les Bateaux Belmond luxury barges cruise through Burgundy, Champagne and Provence.
With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.
The Belmond & LVMH Family
We are proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join the Belmond Trains & Cruises division, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
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