Job Description
Office Manager & Research Support - Temporary Maternity Cover for fixed 12-month term Maru is seeking an Office Manager & Research Support to cover a Temporary Maternity leave. This role is critical in ensuring the smooth and efficient operation of the office and requires a proactive, collaborative and adaptable individual capable of managing diverse tasks to support the overall success of the organization. In this role you oversee day-to-day administrative tasks, including handling correspondence, managing suppliers, coordinating meetings, and completing routine administration for our research projects. This role is a Temporary Maternity Cover for fixed 12-month term (from November 2024) and is a flexible role that can be part time with a minimum of 25 hours per week or full-time for the right candidate. We require someone that can work on a hybrid schedule and can be in our Southampton office at least two days each week. Salary range for this role is £27,000 - £30,000 GBP (Pro-rata). Responsibilities: Over-see day to day administrative tasks, including handling correspondence, managing schedules, and coordinating meetings Maintain office supplies, equipment, and facilities to ensure a well-functioning work environment Oversee office budget and expenditures, maintaining accurate financial records Implement and optimize office procedures and workflows for maximum efficiency Communication and coordination -Serve as a liaison between different departments, fostering effective communication and collaboration and serve as a point of contact for employees, clients, and vendors Manage incoming and outgoing communications, including emails, phone calls, and other correspondence. Support the organisation of office events, team-building activities, and staff meetings Support compliance with workplace policies and regulations Facility and safety oversight – Coordinate with maintenance and cleaning services to maintain and ensure the office environment is clean, safe, and conducive to productivity. Vendor and supplier relations Project Management – Plan and execute office projects, ensuring they are completed on time and within budget and monitor progress and provide updates to stakeholders Problem solving and Decision-making – make informed decisions to improve office processes and enhance overall efficiency Continuous improvement - Identify opportunities for process improvements and implement changes. Stay updated on office management best practices and industry trends Skills and Qualifications: Proven experience in office management or a similar administrative role Excellent organizational, communication, and interpersonal skills Outstanding ability to think practically, independently, and identify and resolve problems Attention to detail a must Able to effectively multi-task in a deadline-driven environment Excited to work in a collaborative work environment Proficient in the use of Microsoft Word, Excel and related computer software packages Benefits 23 days’ Annual Leave plus Bank Holidays (pro-rata) Bupa Health Insurance and Employee Assistance Programme Company Sick Pay Scheme (after 6 months service) In Service Life Insurance (4 x salary) Employee Discount platform (retail, entertainment, travel, technology & eating out) and Cycle to Work Scheme Contributory Salary Exchange Pension scheme Regular team social events Dog friendly, open plan office with free onsite parking & easily commutable by train or bus At Maru we use a combination of our custom-built technology and our team’s insight expertise to help our clients better understand their customers and how they think, feel and behave. As well as running customer experience programmes for big-name clients for over 20 years, we also work in areas such as new product development and shopper understanding, and run a number of insight communities. We have an exciting roadmap which means we continue to develop new and differentiated tools in both qual and quant areas to help our clients to better connect with their customers and make smarter, more informed decisions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.