Job Description
Country Operations Manager - On site - Reading (£55k-£68k + 7-10% bonus)
All candidates should make sure to read the following job description and information carefully before applying.
We are excited to present an outstanding career opportunity with a highly reputable global organisation based within the electronics manufacturing industry for an Operations Manager for the UK, based on site in Reading.
About the Job: As a Country Operations Manager, you will play a pivotal role in the organisations ongoing success by overseeing a diverse team across the UK, with a team size of around 75 employees and 4-5 direct reports. This role offers a unique chance for a proven operations management professional to thrive in a renowned industry leader that values technical and engineering expertise.
Responsibilities:
- Drive continuous operational excellence by ensuring performance, managing customer requirements, and collaborating with internal business development and sales teams.
- Develop and grow relationships with Major Accounts to enhance customer satisfaction.
- Take full responsibility for meeting key customer performance metrics, including ship on time and revenue
- Deliver and forecast business results through strategic planning and collaboration with cross-functional teams using software such as Salesforce.
- Drive operational transformation initiatives to remain competitive, improve efficiency, quality and cost.
- Collaborate with internal teams for IT and analytics, digital transformation, and process improvements.
- Work closely with the European and worldwide Delivery structure and Engineering Team to maintain high-quality standards and compliance.
- Promote and foster a culture of openness, transparency, and inclusiveness within the team.
Requirements:
- Degree educated in Business, Electronics, Electrical Engineering, related technical discipline, or equivalent relevant experience.
- Technical or high-level understanding of multiple customer industries such as Aerospace/Defense, Wireless Manufacturing, Electronics etc.
- Experience with CRM & ERP systems and databases, Salesforce highly desirable.
- Proven people management experience, with the ability to motivate and positively impact employees
- Willingness to travel periodically as the job requires. (25% travel)
- If you are a motivated operations professional with a passion for customer service and a desire to excel in a dynamic environment, apply now to be a part of this exciting opportunity!