Job Description
About the RoleIn this customer facing role you will plan and co-ordinate the dealership’s Parts sales to meet customer requirements and maximise sales volumes and margins. You will build a rapport with customers, communicating via telephone and face to face in order to gain a good understanding of the customer’s needs and be able to guide them towards the product that will best meet their needs and requirements.You will order parts on behalf of the Service team and maintain the agreed stock and accessory levels along with completing all relevant administration such as customer records and invoicing.To be considered for this role you must have previous motor industry experience.Our ideal Parts AdvisorTo be successful in this role you will:Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations.Have the ability to build a long lasting relationship with our customers and have a good understanding of their needs in order to guide them towards the product they require.Have gained experience in stock ordering and stock intake in a similar customer facing role. You must hold a full clean UK Driving Licence.