Job Description
Job Description
Reporting to the Parts & Retail Manager, you will be responsible for assisting with the day-to-day retail sales within the showroom which will include Parts, Hardware, Clothing and Groundcare machinery sales. Your role will be to ensure delivery of excellent customer service at all times by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone.
Essential Skills & Experience:
- Good knowledge of Horticultural equipment and parts is advantageous
- Excellent people skills and enjoy working with the general public
- Enjoy working in a busy atmosphere and can cope under pressure during busy periods
- Good communication skills: face to face, letter, email and telephone
- Familiarity of working in a retail environment and showroom experience (desirable)
- General computer skills and familiarity with email and internet use
- Supporting internal workshop technicians with parts identification
- Goods receiving and distribution of orders
- Good numeracy and literacy skills
- Sales experience and/or knowledge or groundcare and agricultural machinery (desirable)
- Full driving licence
- Smart & presentable appearance
- Motivated by sales and targets
- Attention to detail and accuracy with numbers, handling of cash, cheque and card payments
- A team player-capable of working alone or with other team staff
- Able to use own initiative
- Maintain a good general level of health and fitness
Additional Information:
Start Date: Immediate, but subject to replacement of existing role if successful
Hours: 39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1 hour unpaid lunch)
Saturdays as per rota (8am to 12pm)
Overtime paid at time and a half on completion of 39 hours Monday to Friday
Contract: Permanent, Full time, Hourly Paid
Salary: £Competitive, dependent upon experience
We are offering a competitive salary plus 32 days holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.