Job Description
An exclusive luxury clinic offering facial aesthetic treatments delivered by experienced aesthetic doctors is looking for a Patient Concierge.
Your role is to ensure that all patients receive a warm welcome and have a flawless patient journey. You will manage all reception duties and work closely with colleagues to provide a seamless service.
The majority of your time will be client facing, greeting guests in the clinic, and looking after them throughout their time at the clinic. You will deal with any requests or queries promptly and make sure patients are comfortable.
You will deal with patient onboarding and administration, ensuring that all records are maintained accurately, and you will assist with general clinic duties such as maintenance of the reception area.
Skills and experience required
You must have experience of working in a similar role in a high-end environment, and have excellent communication and administration skills.
You should excel at teamwork, have a strong focus on quality, and be motivated to achieve an excellent standard of service.