Job Description
About You
Please make sure you read the following details carefully before making any applications.
Are you…
- committed to customers and to delivering first-class consultancy services?
- a team player who can work well with others to deliver payroll software solutions to customers on time and to budget?
- an inquisitive individual, willing to challenge the norm to help improve our processes and practices?
- Able to work individually to produce process documentation, review procedure documentation, and produce training plans?
If so, this could be the role for you…
The Role
As a Payroll Implementation Consultant, you will work as part of Heywood’s Consultancy team, effectively managing and delivering payroll software solutions to new and existing customers.
You will provide UAT support, ensuring processes and documentation are updated as well as using a variety of technical skills, including SQL and Excel, to deliver strong professional service to customers.
Key roles and responsibilities:
- Delivering payroll software solutions to customers
- Providing training, both internally and externally, and perform testing on Heywood’s new payroll product modules as required
- Providing 3rd line support to our Service Desk team on an ad hoc basis
- Working with software developers to maintain and enhance our product
- Producing high quality documentation – including Payroll Implementation Studies
- Producing test plans and assisting with release readiness testing
- Documenting and maintaining processes and procedures
- Providing support and training both internally and externally
- Mentor and provide guidance to junior team members
- Payroll Consultants work collaboratively with customers throughout the full payroll implementation lifecycle, from initial payroll study through to full customer payroll implementation, training and post-implementation support throughout the project.
About Us
Heywood combines a passion for software with Agile methodologies to create modern software and data solutions and services for businesses, pension providers and third parties that help transform how their members and customers manage their lifelong financial journeys.
Working for an expanding established market leader, you will have a real voice to influence our evolution. Continued learning and progression is ingrained in our daily life, encouraged through a variety of forums from e-learning subscriptions and a monthly down-tools day (“Hive Day”) and communities of practice for learning and experimentation. Our open culture encourages wide participation and innovation.
We also reward our hard work through regular socials, organised by our people. Socials events include fiercely competitive bake-offs, Pride month office parties, sporting events, games nights and much more!
We are committed to a hybrid working model, combining remote and office-based working.
Discover more at https://www.heywood.co.uk/careers
Legal Stuff
https://www.heywood.co.uk/privacy-notices