Job Description
Portfolio Delivery Manager
About Tecknuovo
We are a technology delivery partner, offering a unique service in the undiscovered sweet spot between consultancy and capability development. There’s a better way to deliver consulting services. We do that by freeing our customers from dependency in everything we do. We free them from relying on external sourcing by delivering on their complex technology challenges at pace with expert teams. We eliminate their dependence on suppliers by creating the in-house technical capability they’ll need to build tomorrow.
The quality of our people and teams hinges on our associate model. This is how we work with our community of un-benched, ego-free consultants to mobilise services within 14 days.
About the role
The Portfolio Delivery Manager at Tecknuovo co-ordinates and manages our portfolio of customer engagements. These engagements are typically highly complex products and services being delivered by one or more teams, at times with a high degree of risk. Each of these engagements can require a bespoke, iterative and flexible approach to help ensure successful customer outcomes.
Working within Delivery as a Portfolio Delivery Manager is incredibly varied and critical for the running of Tecknuovo. The Portfolio Delivery Manager helps to set the tone for our approach, developing and improving standards and role modelling positive values and behaviours. They provide mentorship and feedback to junior team members and are exceptional at ensuring the flow of information between stakeholders is frictionless.
About the Delivery Community
The Delivery Community is at the heart of Tecknuovo. It is where our reputation, values and behaviours align to ensure successful outcomes and repeat business. A mixture of aligned professional disciplines come together to share current industry best practices and encourage each other to greater heights. All while delivering some of the most complex technology initiatives around for our customers.
Key personal attributes
- Clear and concise communication skills, creating trust through authenticity and knowing when to react and challenge.
- Exceptional organisation and time management.
- Technical fluency in order to risk assess effectively across technical programmes.
- Out of the box thinker who can look beneath the surface of things, rapidly identifying and solving impediments to delivery.
- Ability to work at a rapid pace to meet client and Tecknuovo expectations, adapting to changing requirements quickly and with resilience.
- Ability to work collaboratively as well as alone; able to prioritise workload and safely context switch in a busy role.
- Self-starter who requires little direction.
Key responsibilities
Risk and activity management
- Track the internal and external environment, effectively visualising work and prioritising the most important or high value tasks.
- Be commercially aware, support and understand the constraints of any given engagement and help to navigate those constraints.
- Manage dependencies of varying complexity, working closely with heads of engagement to plan and feed into other customer initiatives.
- Be exceptional at identifying and mitigating risks, assumptions and issues, being two steps ahead of everyone else.
- Effectively portfolio lead across multiple teams engaging in complex delivery initiatives using a variety of delivery approaches.
Communication
- Build critical internal and external stakeholder relationships to drive the communication you need
- You assuredly mediate between people and mend relationships, communicating with stakeholders and team members at all levels.
- Actively listen and engage with stakeholders to understand their needs, mapping that back to the agreed solution and helping teams to deliver their outcomes.
- Be a catalyst for clear and concise communication, encouraging team members and clients to speak up and share insight.
Quality and outcomes
- Demand exceptional levels of quality in both outcomes and outputs, leading to high levels of client satisfaction.
- Help delivery teams to both follow and continuously improve governance and delivery processes.
- Lean into delivery detail in focus areas where needed to track outcomes effectively and gain required information from associate teams.
- Where needed, applying your core PM skills to maintain portfolio plans and provide clear updates on progress to internal stakeholders.
- Collaboratively define and evolve our delivery governance.
- Effectively support the monitoring of cost and budget.
People
- Manage and grow a graduate level team of delivery capability
- Support and coach junior delivery managers and staff, exhibiting positive, authentic values and behaviours.
- Support the Heads of Engagement by overseeing the delivery of their vision for their portfolio.
- You help create the right environment for a team to deliver effectively.
Experience required
- 5+ years of delivery knowledge with a background in successfully achieving complex customer outcomes.
- Deep understanding of several different delivery methods together with an awareness of their underlying principles, and how those principles can be applied in unconventional environments.
- Portfolio or risk management at scale.
- Worked in large or small consultancy environments.
What we offer
- A minimum of 27 days of annual leave, as well as your birthday off.
- Private medical insurance including medical, optical, and dental cover.
- Comprehensive life assurance.
- Office space located in the heart of London with access to the building’s premium wellness facilities, including a gym, sauna, and fitness classes.
- Annual allowance for personal and professional training to fuel your career growth.
- Contribution to your pension fund.
Our values
Our values are our anchors, which we hold each other accountable for as a team and as a business. They are brought to life in our everyday working practices, and we recognise each other for living up to them. Being values-led is a priority for us at Tecknuovo.
Make genuine connections.
Have the courage to act.
Embrace the pace.
Move information freely.
Be curious, always.
Application process
The application process is a fun experience! You get to meet industry practitioners, share your passions, and describe your story.
You can expect the following when you reach out to us:
- Screening call
- virtual interview
- in-person interview with the team
- presentation/task