Job Description
This established print organisation helps their clients build strong brands by combining creativity with the highest quality print and production. All performed and produced with professionalism, efficiency and a commitment to sustainability.
They are looking for a highly organised, enthusiastic and energetic Client Service Manager to join their fun-loving, creative and talented team, producing the highest quality print and production for some major brands. You will be responsible for managing client accounts and their projects, whilst providing excellent customer service at all times.
Your responsibilities will include:
Managing client accounts to provide excellent customer service by interpreting their needs into cost effective, budget achievable solutions, which are delivered on time and to the high standard required.
Providing estimates and converting quotations into jobs by chasing and winning estimates/new jobs to meet company targets.
Managing all administration duties related to client accounts.
Meeting and exceeding set business targets and client Service Level Agreements.
Retaining and growing the existing client base by seeking to identifying additional opportunities through emailing, calling and meeting directly with clients.
Ability to introduce new clients and grow future sales is desirable but not essential.
Your knowledge, skills and experience:
2/3 years of experience within the print industry.
Excellent communication skills, being able to communicate effectively with clients, colleagues and suppliers over the phone, email and in person.
Basic numeracy and financial skills.
Ability to meet tight deadlines by solving problems with own initiative, juggling multiple tasks simultaneously and managing own time successfully.
As a company, these guys work hard and enjoy celebrating their success with fun team events throughout the year. Plus, theyre committed to supporting all their team to reach their full potential through internal training and career development opportunities.
If youre looking for a company that works hard but encourages their team to have fun whilst doing so, this could be the perfect role for you! Send in your CV ASAP in order not to miss out on this great opportunity.
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